Head ICT

The Head ICT is responsible for the management of all ICT activities in JCRC and guide

management on strategic direction, technical expertise and guidance in ICT related projects.He/she shall ensure that there is effective ICT support across JCRC functions, processes andactivities

1. A bachelor's degree in computer science, information technology, information systems or

a related field.

2. Master’s degree in computer Science, or similar academic training

3. Minimum of -8 years of general experience with at least 5 years at management level in

an ICT service delivery environment

4. Excellent understanding of computer systems, security, network and systems

administration, databases and data storage systems, and telecommunication systems.

5. Knowledge and experience in C# programming language, Microsoft .net framework, webservices, SOAP architecture, Microsoft SQL Database Management System.

6. is familiar with SQL Server Reporting Services and/or SQL Server Integration Services

7. Demonstrated experience analysing business processes, gathering requirements anddeveloping code to meet those requirements

9. Able to effectively prioritize and execute tasks.

10. Excellent communication and interpersonal skills.

11. Strong leadership and project management skills.

12. Solid analytical and problem-solving skills.

The Head ICT is responsible for the management of all ICT activities in JCRC and guide

management on strategic direction, technical expertise and guidance in ICT related projects.He/she shall ensure that there is effective ICT support across JCRC functions, processes andactivities

1. A bachelor's degree in computer science, information technology, information systems or

a related field.

2. Master’s degree in computer Science, or similar academic training

3. Minimum of -8 years of general experience with at least 5 years at management level in

an ICT service delivery environment

4. Excellent understanding of computer systems, security, network and systems

administration, databases and data storage systems, and telecommunication systems.

5. Knowledge and experience in C# programming language, Microsoft .net framework, webservices, SOAP architecture, Microsoft SQL Database Management System.

6. is familiar with SQL Server Reporting Services and/or SQL Server Integration Services

7. Demonstrated experience analysing business processes, gathering requirements anddeveloping code to meet those requirements

9. Able to effectively prioritize and execute tasks.

10. Excellent communication and interpersonal skills.

11. Strong leadership and project management skills.

12. Solid analytical and problem-solving skills.

1. Oversee all ICT operations within JCRC including setting short-term and long-term ICTimplementation goals.

2. Manage the implementation, development, monitoring, maintenance, upgrading,

migration, replacement, integration and support of JCRC’s ICT Hardware and Software inline with JCRC’s objectives. This includes but is not limited to operating systems, servers,PCs, software apps, telephones, and peripherals.

3. Liaise with other departments, system users and other stakeholders to determine and

address their ICT needs and requirements and to optimise the use of ICT.

4. Protect JCRC’s enterprise information, data, systems, networks, and applications from both

internal and external threats.

5. Ensure that JCRC has a suitable disaster recovery mechanism and adequate contingency

plans to minimize disruption to business operations.

6. Analyse ICT infrastructure and systems performance to assess operating costs, productivity

levels, upgrade requirements, and other metrics and needs.

7. Facilitate ICT security audits or investigations.

8. Develop and maintain relationships with external ICT vendors and service providers.

9. Making sure written documentation is created and maintained. This includes user andsystem manuals, license agreements, and all documentation relating to modifications andupgrades.

10. Perform any other duties as assigned.