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Published: Jul 20, 2022 (20 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

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Education

Advanced university degree (Master's degree or equivalent) in Human ResourcesManagement business or public administration, social sciences, education, or in a related fieldis required.A first-level university degree, with 9 years of qualifying experience may be accepted in lieuof the advanced university degree.
Work Experience

A minimum of seven (7) years of progressively responsible experience in human resources

management, administrative services or related area is required. In case of bachelor's degreeholders, nine (9) years of progressively responsible experience is a must.

Practical experience with the planning and delivery of human resources services in conflictand post-conflict field operations in a United Nations common system organization or similarinternational organization or non-governmental organization is desirable.Hands on experience with United Nations Human Resources/ Administrative procedures orsimilar Human Resources / Administrative procedures in an international organization or nongovernmental organization is desirable.Hands on experience with United Nations Information Management Systems (UMOJA/ SAP,etc.) or similar systems is desirable.

Languages


English and French are the working languages of the United Nations Secretariat. For this

position, fluency in written and spoken English is required. Knowledge of French is desirable.


Responsibilities
Education

Advanced university degree (Master's degree or equivalent) in Human ResourcesManagement business or public administration, social sciences, education, or in a related fieldis required.A first-level university degree, with 9 years of qualifying experience may be accepted in lieuof the advanced university degree.
Work Experience

A minimum of seven (7) years of progressively responsible experience in human resources

management, administrative services or related area is required. In case of bachelor's degreeholders, nine (9) years of progressively responsible experience is a must.

Practical experience with the planning and delivery of human resources services in conflictand post-conflict field operations in a United Nations common system organization or similarinternational organization or non-governmental organization is desirable.Hands on experience with United Nations Human Resources/ Administrative procedures orsimilar Human Resources / Administrative procedures in an international organization or nongovernmental organization is desirable.Hands on experience with United Nations Information Management Systems (UMOJA/ SAP,etc.) or similar systems is desirable.

Languages


English and French are the working languages of the United Nations Secretariat. For this

position, fluency in written and spoken English is required. Knowledge of French is desirable.


•Provides high quality leadership to the service line ensuring efficient and effective HR
service delivery to all missions in Africa by improving the performance of the individual HRstaff and the service line as a whole.

•Builds strong and valuable relationships with managers in client missions, external

stakeholders and HR counterparts including DMSPC to improve service delivery.

•Ensures that the operations teams deliver their planned outputs and that their agreed targets

are met in line with the Service Line KPI and other targets like client satisfaction/staffengagement.

•Ensures that processes for tasks such as recruitment of HR staff in the service line, employee

relations, change management and systems are in place and are dealt with correctly andeffectively.

•Plans, organizes and directs the operations and activities related to the Service Line functions

in consultation with the internal and external stakeholders.

•Provides leadership in coordinating the activities of the service line in supporting client

missions to ensure compliance with all applicable HR Policies, Rules and Regulations.

•Provides support and works closely with the team leads in developing, implementing and

evaluating work plans and activities.

•Provides oversight and guidance to the service line team leads, administration, and staff on

all human resources automated systems.

•Coordinates, implements, and manages processes through the Business Applications used by

the organization.

•Identifies optimal solutions that meet the needs of the Service Line by recommending

process improvements and system enhancements.

•Manages and oversees employee information collection, analysis and reporting; supervisesthe collection of data and its integrity.

•Collaborates with the Quality Assurance and Business Information (QABI) Unit to develop

plans for proposed systems, functionalities, and enhancements.

•Optimizes processes, policies and systems for the service line operations and implements

continuous improvement actions for the service line.

•Proposes and implements change management for the service line operations to achieve andimprove results.

•Supports client orientation approach to service delivery and helps stakeholders in

understanding changes in the business environment.
Human Resources Management

•Leads a team of HR Officers and Assistants in administration of entitlements and benefits,contracts management and other operational and transactional activities to client missions(organizes and supervises the work of the staff under his/her responsibility; coaches them;identifies needs for continuous learning).

•Advises the HR staff in the service line on the implementation of United Nations policies and

practices on entitlements.

•Processes approved exceptions on behalf of the client missions.


•Identifies areas for improvement and consults with supervisor on HR administration

improvements, standard operating procedures, guidance and support requirements.

•Periodically monitors payments of staff benefits and entitlements, ensures their compliance

with established rules and regulations. When required, initiates appropriate corrective action,tracks overpayments and prompts recovery actions, initiates random monitoring exercises forverification and entitlements and supporting documentation.


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