Closing: Mar 17, 2023
This position has expiredPublished: Mar 9, 2023 (16 days ago)
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Job Summary
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The Locum IT Assistant will Provide day-to-day ICT Support that includes logging incidents and responding
to user calls and email requests, providing ICT technical support to users, and maintaining andtroubleshooting ICT systems and infrastructure.Qualifications, job requirements and competencies
• Minimum of a Diploma in Computer Science, Information technology or related field
• Knowledge of programming languages and the software development life-cycle is an advantage
• 1 Years Relevant Experience
Responsibilities
The Locum IT Assistant will Provide day-to-day ICT Support that includes logging incidents and responding
to user calls and email requests, providing ICT technical support to users, and maintaining andtroubleshooting ICT systems and infrastructure.Qualifications, job requirements and competencies
• Minimum of a Diploma in Computer Science, Information technology or related field
• Knowledge of programming languages and the software development life-cycle is an advantage
• 1 Years Relevant Experience
1. Set up, maintain and troubleshoot Computers, Networks, Printers, and peripherals.
2. Install and update approved Software for users/staff as required
3. Provide support to all staff by answering phones, and logging and assigning tickets for timely resolution
4. Resolve logged issues such as password resets, user unlocks and other level 1 support requirements
5. Support the maintenance of hardware, software, and other systems
6. Assist with troubleshooting issues and provide technical support
7. Carry out periodic maintenance of ICT equipment.
9.
Support the development and enhancement of software applications.10. Implementing backup solutions for program data and information.
11 Liaise with internet service providers in maintaining constant availability of internet services.
12 Perform any other work for MJAP that may be assigned from time to time.
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