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Operations Excellence Associate

Closing: Jan 15, 2023

This position has expired

Published: Jan 12, 2023 (18 days ago)

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Job Summary

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Superside is looking for a solutions-oriented Operations Excellence Associate to join us in the quest of building the best creative experience.

Joining the expanding Operations Excellence team, you'll be a part of one of the core functions in our department. You will be working on the staffing front of the operations process, gathering insights and providing suggestions on improving how we operate.

Reporting to the Operations Manager, your role will directly contribute to improving a critical organizational area at Superside and making a change in the company.


Responsibilities

Superside is looking for a solutions-oriented Operations Excellence Associate to join us in the quest of building the best creative experience.

Joining the expanding Operations Excellence team, you'll be a part of one of the core functions in our department. You will be working on the staffing front of the operations process, gathering insights and providing suggestions on improving how we operate.

Reporting to the Operations Manager, your role will directly contribute to improving a critical organizational area at Superside and making a change in the company.


  • Report on and understand our creative team's concerns and sentiment
  • Monitor staffing KPI to ensure our creatives and project managers can always deliver great products rapidly
  • Identify issues and potential improvements in the operations process
  • Monitor accounts on a regular basis to ensure optimal staffing levels
  • Support the Operations team in optimizing processes
  • Become an expert on our processes to act as a resource for other team members


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