Team Leader – Credit Controller

Main Purpose:

The main purpose of the role is to be responsible for effective management of post-paid accounts receivable and implementation of the company credit policy to minimize credit risk exposure.

Education:

• A minimum of a bachelor’s degree in accounting or Business Administration
  
• A Professional Accountant having completed at least Part 2 of ACCA, CIMA or CPA
  

Experience:

• 3-5 years’ experience in a busy credit control department of a large commercial enterprise.
  
• Experience in high volume accounts receivable department
  
• Good analysis of the Accounts Receivable
  
• Debt collection
  
• Knowledge of financial policies and procedures
  
• Staff and customer management
  

Main Purpose:

The main purpose of the role is to be responsible for effective management of post-paid accounts receivable and implementation of the company credit policy to minimize credit risk exposure.

Education:

• A minimum of a bachelor’s degree in accounting or Business Administration
  
• A Professional Accountant having completed at least Part 2 of ACCA, CIMA or CPA
  

Experience:

• 3-5 years’ experience in a busy credit control department of a large commercial enterprise.
  
• Experience in high volume accounts receivable department
  
• Good analysis of the Accounts Receivable
  
• Debt collection
  
• Knowledge of financial policies and procedures
  
• Staff and customer management
  

• To ensure achievement of weekly and monthly collection targets
  
• To ensure appropriate customer engagement is done to avoid overdue balances.
  
• To set appropriate and monitor credit limits.
  
• Suspend credit facilities in accordance with company Credit Policy.
  
• Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoice(s).
  
• Check reminder letters for 100% accuracy and appropriateness before dispatch.
  
• Follow up to ensure timely resolution of customers queries.
  
• Keep track of ongoing account reconciliations to ensure timely resolution of disputes.
  
• Effective team supervision
  
• Monitor and follow up to fix system challenges affecting collections.
  
• Enhance adherence to timely reporting requirements within set deadlines.
  
• Proper record keeping of all correspondences with customers, collections agents and other stakeholders.
  
• Effective team leadership, goal setting and measurement, reporting, coaching and development.
  
• Ensure staff PDPs are developed and reviewed on quarterly basis.