Business Development Manager

·         Support administration of business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets

·         Develop new business and maximize exposure for DHL amongst targeted prospects

·         Use information and insights from market studies and feasibility studies to assess market potential

·         Identify new business development opportunities and initiate contact with prospects

·         Identify prospective customer needs and matches these with DHL’s services

·         Pursue leads, conduct pre-proposal visitations, prepare proposals and discuss terms of sale to close

·         Develop relationships with prospects and potential key accounts

·         Initiate new business relationships with non-buying accounts that have been targeted by the company

·         Coordinate for meeting customer requests and sell services that are being promoted

·         Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management

·         Identify problems that may not be clear in own area of authority and modify work methods accordingly without the benefit of defined procedures

• Explain facts, practices, policies, etc. to both internal and external parties adhering to narrowly defined procedures, standards and guidelines