Charging Support Engineer

To be successful in the role you must have:

•    Education: Bachelor’s degrees in telecommunication engineering or related university degree.

•    Min years of experience: 2+ Years

•    Domain experience: BSS, Charging System

•    Delivering results & meeting customer expectations

•    Good Troubleshooting & fault Isolation skills

•    Delivering results & meeting customer expectations

•    Presentation & communication skill

Additional Requirements:

•    Very good knowledge in SDP/AIR/NGCRS/NGVS/OCC/CCN/EDA/EM.

•    Should able do tracing and sophisticated logs analysis for BSS applications, RedHat, Linux System Administration, Virtualization, Scripting or SQL, Oracle and other related platforms.

•    Very good knowledge in RedHat Linux RHEL.

•    Good knowledge in VMware hypervisor, Kubernetes & Docker.

•    Past experience with Ericsson will be preferred.

•    Linux (bash scripting, installation & networking).

•    SQL & Oracle DB (is a plus).

To be successful in the role you must have:

•    Education: Bachelor’s degrees in telecommunication engineering or related university degree.

•    Min years of experience: 2+ Years

•    Domain experience: BSS, Charging System

•    Delivering results & meeting customer expectations

•    Good Troubleshooting & fault Isolation skills

•    Delivering results & meeting customer expectations

•    Presentation & communication skill

Additional Requirements:

•    Very good knowledge in SDP/AIR/NGCRS/NGVS/OCC/CCN/EDA/EM.

•    Should able do tracing and sophisticated logs analysis for BSS applications, RedHat, Linux System Administration, Virtualization, Scripting or SQL, Oracle and other related platforms.

•    Very good knowledge in RedHat Linux RHEL.

•    Good knowledge in VMware hypervisor, Kubernetes & Docker.

•    Past experience with Ericsson will be preferred.

•    Linux (bash scripting, installation & networking).

•    SQL & Oracle DB (is a plus).

•    Handle customer issues (Normal CSR work)

•    Handling Emergency cases and fault Isolation for the customer

•    Handle dedicated support

•    Handle Software Update Management (SUM)