Monitor billing post-paid applications ensuring that all inputs e.g. Customer Orders(New Provision, Change of Plan/Offer, Cessation), Payments are correctly integrated and alarms related to systems e.g. disk space is handled.

System administration of post-paid application systems by ensuring system and user configurations are set up correctly.

Ensure CDR integrity, consistency and timely availability for billing.

Carry out periodic billing including bill validation and reporting to business.

Provide effective support to users on issues related to post-paid billing, including resolution of customer complaints.

Perform root cause analysis of all reported bugs and work together with billing specialists and vendors to resolve bugs. This includes raising tickets with vendor and ensures follow up & closure.

Carry out feasibility and implementation requests with regards to post-paid billing. This includes Creation of new products and offers s. Incorporating change requests in monthly access fees, voice, SMS and data tariffs for existing post-paid product as per business requirements.

Carry out user acceptance test (UAT) for the billing application in the production environment.

Provide user training and application support service.