• Under IT staff guidance, create accounts and configure end-user computer /POS systems.
  

• Assist in the maintenance of IT standards and documentation.
  

• Use remote tools for maintenance and support of ICT systems.
  

• Assist in configuring and setting up new fiscal machines.
  

• Assist in installation of applications (Clients) and documenting processes of installing fiscal devices.
  

• Capable of interpreting ideas and suggesting appropriate network troubleshooting mechanism.
  

• Install, configure, test and maintain operating systems, application software, hardware, and system management tools.
  

• Proactively ensure the highest levels of systems and infrastructure availability.
  

• Maintain security, backup, and redundancy strategies.
  

• Install, configure, test and maintain operating systems, application software, hardware, and POS system management tools.
  

• Manage and monitor all installed software/hardware systems.
  

• Responsible for meeting daily maintenance service to achieve customer satisfaction through network availability.
  

Education/Qualification

• Diploma / BSc in Computer Science, Information Technology, Engineering, Telecommunication engineering or related Qualifications.
  

• Understand customer and solution requirements and assist during surveys in the qualification processes by utilizing the company’s standard products and services portfolio.
  

• Be computer literate in standard software applications.
  

• Experience with monitoring systems.
  

• Must enjoy working with a variety people and projects.
  

• Proven experience and thorough understanding of all stages of system lifecycle: design, support, implementation.