Commercial Manager - China

Qualification (Minimum)  

• University graduate in a relevant field of study.
  
• Minimum of 5 years airline experience in sales and marketing of which 2 must be at a senior sales level.            
  
• Ability to lead and motivate a team.
  
• Strong analytical skills.
  
• Good negotiator and ability to influence.
  
• Proficiency in a foreign language will be an added advantage.
  
• Cost conscious.
  
• An entrepreneurial mindset
  

Qualification (Minimum)  

• University graduate in a relevant field of study.
  
• Minimum of 5 years airline experience in sales and marketing of which 2 must be at a senior sales level.            
  
• Ability to lead and motivate a team.
  
• Strong analytical skills.
  
• Good negotiator and ability to influence.
  
• Proficiency in a foreign language will be an added advantage.
  
• Cost conscious.
  
• An entrepreneurial mindset
  

• To drive the sales and commercial action plan for the country/territory to deliver the budgeted objectives.
  
• To drive the revenue through key trade channels such as consolidator, OTA, SMA channel.
  
• To drive the revenue through direct kq.com channel.
  
• To drive relevant Sales strategies to deliver revenues and market share from TMC and Corporate Segments, develop new Corp sales leads.
  
• To drive government segment sales.
  
• Adapting the new sales environment in China, to develop the new distribution channel including social media platform, livestream sales platform, OTA direct sales platform etc.
  
• To drive leisure group and FIT sales.
  
• To manage and drive full value from Global Corporate accounts.
  
• To pursue and promote Kenya Airways MICE product to ensure maximum revenue value.
  
• To monitor and recommend pricing levels in the country to maximize yield and revenues.
  
• To identify new sales opportunities and take steps to implement them for new revenue streams.
  
• Develop and service trade partners to maximize loyalty and revenue generation.
  
• Ensure that the team adapts quickly to market changes and opportunities.
  
• To be the principal administrator for Kenya Airways in the country/territory representing Kenya Airways on all fronts while safeguarding KQ’s interests.
  
• Coordinate efforts with Field Pricer, Ground Services team and Cargo team to deliver optimal route level financial results.
  
• Drive customer focused philosophies throughout the organization to maximize customer loyalty.
  
• To achieve the new Asante Reward recruitment target.
  
• Accountable for Customer satisfaction and experience (all segments).
  
• Champion innovation and change to meet customer needs and drive commercial objectives.
  
• Ensure effective relations with stakeholders: staff representatives, local authorities.
  
• Own and drive performance management by establishing clear KPIs coupled with regular performance reviews.
  
• Steer staff development and optimal training to reach maximum levels of quality and productivity.
  
• Execute HR Management in line with the HR Policies and Procedures, local labor laws and CBA provisions where applicable.
  
• To smartly utilize sales budget and tools, effectively do cost control.
  
• Regular team coaching, to offer effective support to the sales team.