Published

Industry

Business, strategic management Jobs in Kenya

38

jobs

Tetra Pak Limited

On Site Services Analyst

Nairobi, Kenya

Public Service Commision

Assistant Commissioner - Co - Operative Development

Nairobi, Kenya

MSVL Group

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Retails Sales & Operations Manager ( Petrol Stations)

Mombasa, Kenya

VisionSpring

Global Senior Manager, Behavior Change

Nairobi, Kenya

Visa

Senior Bus Development Leader, Indian Ocean Islands

Nairobi, Kenya

Absa Group Ltd

Senior Relationship Manager And CIB Head Coast Region

Bungoma, Kenya

Public Service Commision

Communications Secretary (National Communications Secretariat)

Nairobi, Kenya

UN-Habitat

Chief Of Protocol(Secretary To Governing Bodies & Chief, External Relations And Inter - Agency Affairs)

Nairobi, Kenya

Norwegian Refugee Council

Senior Analyst

Nairobi, Kenya

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Finlays Kenya

Only on Fuzu

PMO Manager

Kericho, Kenya

On Site Services Analyst

Closing: Jun 7, 2024

11 days remaining

Published: May 27, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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  • We are seeking an entry-level On Site IT Services Analyst.. He/she tends to follow a well-established and familiar set of activities o process to derive a solution where problems and issues are generally defined within a project/service area under supervision. He/she develops by applying fundamental knowledge of work routines and standards sufficient to operate within known boundaries.
  • Or reactive handling of user incidents regarding the standard IT platform at a company or factory site. Responsible for delivering and installing requested IT functionality to the requesting users.

We believe you have

  • Min 1 year of experience providing hands-on support for IT services
  • Good knowledge about Tetra Pak standard platforms (i.e Microsoft, Lenovo, etc…)
  • Trouble Shooting experience
  • Experience of reading, understanding and following technical documentation, routines and processes.
  • At factory sites: Basic knowledge about Factory equipment and factory specific systems or equivalentactive part in project


Responsibilities
  • We are seeking an entry-level On Site IT Services Analyst.. He/she tends to follow a well-established and familiar set of activities o process to derive a solution where problems and issues are generally defined within a project/service area under supervision. He/she develops by applying fundamental knowledge of work routines and standards sufficient to operate within known boundaries.
  • Or reactive handling of user incidents regarding the standard IT platform at a company or factory site. Responsible for delivering and installing requested IT functionality to the requesting users.

We believe you have

  • Min 1 year of experience providing hands-on support for IT services
  • Good knowledge about Tetra Pak standard platforms (i.e Microsoft, Lenovo, etc…)
  • Trouble Shooting experience
  • Experience of reading, understanding and following technical documentation, routines and processes.
  • At factory sites: Basic knowledge about Factory equipment and factory specific systems or equivalentactive part in project


  • Service Operations: Handle incidents and requests as per defined processes and SLA. Reinstall and refresh computer clients as per defined processes. Report potential problems to Problem Management. Support and assist with setting up/using remote collaboration tools/systems.
  • Actively contribute with ideas to improve IT situation at local site
  • Project participation and Implementation of global projects at local site
  • Basic training to individual users at local site
  • Attend trainings on new technical solutions being rolledout in the company
  • Under supervision perform standard activities in a service
  • Under supervision take


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