Cluster Control Officer, Yola / Jalingo

• Maintain control oversight over assigned high risk branches
• Utilise existing branch control review template (as minimum control tests) for in-depth review of branch processes and procedures
• Review various transactions of high risk branches under their purview using daily IT Control reports provided and carry out periodic control reviews of loan performance and collaterals
• Follow-up and track identified exceptions and ensure prompt resolution
• Increase the control consciousness of First Bank staff by close monitoring and training
• Educate processors on key changes in the bank’s policies, processes, products and controls and improve processors’ understanding of processes and control by facilitating training sessions
• Encourage self-reporting of errors, control breaches and fraud incidents in branches
• Carry out timely investigation and resolution of customers’ control related complaints
• Ensure strict compliance with Internal Control and Enhancement plans and programs.
• Conduct investigations into fraudulent activities, unusual incident and other activities as may be required by the bank and report on findings to the Cluster Control Manager.

• Maintain control oversight over assigned high risk branches
• Utilise existing branch control review template (as minimum control tests) for in-depth review of branch processes and procedures
• Review various transactions of high risk branches under their purview using daily IT Control reports provided and carry out periodic control reviews of loan performance and collaterals
• Follow-up and track identified exceptions and ensure prompt resolution
• Increase the control consciousness of First Bank staff by close monitoring and training
• Educate processors on key changes in the bank’s policies, processes, products and controls and improve processors’ understanding of processes and control by facilitating training sessions
• Encourage self-reporting of errors, control breaches and fraud incidents in branches
• Carry out timely investigation and resolution of customers’ control related complaints
• Ensure strict compliance with Internal Control and Enhancement plans and programs.
• Conduct investigations into fraudulent activities, unusual incident and other activities as may be required by the bank and report on findings to the Cluster Control Manager.

Job Objective(s)

• Responsible for dedicated monitoring, control review and assurance oversight of banking activities of designated high risk branches in line with the bank’s Internal Control Framework (Not less than 4 high risk branches per RCO)