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Restaurant, hospitality, travel Jobs in Kenya

30

jobs

Marriott International

CLOSED

Reservations Agent

Nairobi, Kenya

Closed 14 days ago

Accor Hotels

CLOSED

Assistant Bar Manager

Nairobi, Kenya

Closed 12 days ago

Imara Mediplus Hospital

CLOSED

Housekeeping

Embu, Kenya

Closed 17 days ago

PCEA Chogoria Hospital

CLOSED

Lenana Restaurant Manager

Tharaka Nithi, Kenya

Closed 22 days ago

County of Nyeri

CLOSED

Cook II

Nyeri, Kenya

Closed 20 days ago

County of Nyeri

CLOSED

Cook I

Nyeri, Kenya

Closed 20 days ago

Corporate Staffing Services

CLOSED

Waiter

Nairobi, Kenya

Closed 22 days ago

Marriott International

CLOSED

Indian Chef De Cuisine

Nairobi, Kenya

Closed 23 days ago

Fairmont Hotels and Resorts

CLOSED

Executive Chef

Nanyuki, Kenya

Closed 23 days ago

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Premier Hospital

CLOSED

Kitchen Steward

Nairobi, Kenya

Closed 27 days ago

Country / Region

Africa
Nigeria
Uganda

Fuzu

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© Fuzu Ltd 2024

CLOSED FOR APPLICATIONS

Reservations Agent

Closing: May 8, 2024

This position has expired

Published: Apr 29, 2024 (23 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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PREFERRED QUALIFICATIONS

Education:                              

  • High school diploma or G.E.D. equivalent.

Related Work Experience:      

  • No related work experience.

Supervisory Experience:          

  • No supervisory experience.

License or Certification:          

  • None


Responsibilities

PREFERRED QUALIFICATIONS

Education:                              

  • High school diploma or G.E.D. equivalent.

Related Work Experience:      

  • No related work experience.

Supervisory Experience:          

  • No supervisory experience.

License or Certification:          

  • None


  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


Tags

Restaurant, hospitality, travel jobs

Restaurant, hospitality, travel industry jobs

Entry and Basic-level jobs

Jobs in Nairobi

Jobs in Kenya

Restaurant, hospitality, travel jobs in Nairobi

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