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Kenya Airways

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1 day remaining

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Claims Officer

Closing: May 10, 2024

1 day remaining

Published: May 7, 2024 (3 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualification (Minimum)  

  • Bachelor's degree in business or related field.
  • Computer skills and knowledge in Microsoft office.
  • Part qualification ACII / Diploma in Insurance.
  • Interpretation and application of conditions carriage for Baggage & Cargo.
  • 3 years’ experience in the insurance industry in underwriting and claims handling in a busy organization.
  • Experience in aviation industry will be of added advantage.


Responsibilities

Qualification (Minimum)  

  • Bachelor's degree in business or related field.
  • Computer skills and knowledge in Microsoft office.
  • Part qualification ACII / Diploma in Insurance.
  • Interpretation and application of conditions carriage for Baggage & Cargo.
  • 3 years’ experience in the insurance industry in underwriting and claims handling in a busy organization.
  • Experience in aviation industry will be of added advantage.


  • Evaluate, negotiate and recommend valid claims for approval to fulfil the company’s contractual obligations for customer retention.
  • Ensure documentation from insurers on sums insured, excesses, deductibles, and clauses applicable in case of a claim are issued correctly.
  • Direct interaction with customers globally to resolve claims complaints and enhance customer satisfaction.
  • Evaluate suitable claim defences and instruct appointed lawyers to take-up claims in litigation.
  • Monitor, support and propose the appropriate direction of litigation to minimize loss exposure to the company.
  • Develop and maintain a claims data archiving system as per legislation to protect the company’s exposure to recurring claims.
  • Analyse and evaluate claim costs and pursue recovery.
  • Analyse incident and loss trends and monitor implementation measures to minimize losses.
  • Ensure adherence and consistency with company policy on claims in all outstations.
  • Review and reconcile insurance accounts for proper cost allocation and accurate financial reporting.
  • Prepare and analyse claims reserve reports for all outstanding claims for financial reporting to reflect the correct position of liabilities on the financial statements.
  • Perform other department duties related to this position as directed by the section Manager.


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Information technology, software development, data jobs in Nairobi

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