Collection Officer

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

• Proven experience in debt collection or credit management role.

• Familiarity with debt collection laws, regulations, and best practices.

• Strong negotiation, communication, and interpersonal skills.

• Proficiency in Microsoft Office applications and accounting software.

• Ability to work independently and collaboratively in a fast-paced environment.

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

• Proven experience in debt collection or credit management role.

• Familiarity with debt collection laws, regulations, and best practices.

• Strong negotiation, communication, and interpersonal skills.

• Proficiency in Microsoft Office applications and accounting software.

• Ability to work independently and collaboratively in a fast-paced environment.

• Develop and implement effective debt collection strategies to minimize overdue accounts and maximize collection rates.

• Contact customers to discuss overdue payments, negotiate payment plans, and resolve payment issues in a timely manner.

• Maintain accurate records of all collection activities, including correspondence, payment arrangements, and account status updates.

• Monitor accounts receivable aging reports and prioritize collection efforts based on the age and amount of outstanding debts.

• Collaborate with internal stakeholders, such as sales and customer service teams, to address customer inquiries and resolve billing disputes.

• Prepare regular reports on collection activities, outstanding debts, and recovery rates for management review.

• Ensure compliance with company policies, procedures, and regulatory requirements governing debt collection practices.

• Continuously evaluate and improve collection processes to enhance efficiency and effectiveness.

• Build and maintain positive relationships with customers to facilitate prompt

• payment and resolve issues amicably.