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PostBank Uganda

: Manager Personal Banking

Kampala, Uganda

Closing today

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Only on FuzuCLOSED

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Kampala, Uganda

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Only on FuzuCLOSED

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MTN Group

CLOSED

Analyst – Revenue Assurance

Kampala, Uganda

Closed 7 days ago

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Africa
Kenya
Nigeria

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© Fuzu Ltd 2023

: Manager Personal Banking

Closing: Sep 27, 2023

Closing today

Published: Sep 25, 2023 (2 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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JOB PURPOSE

• The job holder is acountable for managing and sustaining a portfolio ofschemes, of companies and other institutions, that have signed up forscheme banking and personal financing solutions for their employees,managing consistency, risk, quality of operational service and turnaround time.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED

• A Business degree in finance, Commerce, Business Administration,Economics, Statistics, management or any relevant field.

• Possession of a Certified banking qualification or master's degree in arelevant field would be an added advantage.

• Relevant Practical training in personal banking product management.

• Excellent understanding of the Bank, its strategy and all of its Banking

services.

• Solid and proven credit skills with relevant business experience and

acumen.

• Must have critical thinking, analytical, attention to detail and problemsolving skills.

• Good verbal and written communication skills


• A minimum of five (5) years’ experience in a Banking or similar

environment of which 3 must be in a Sales, Schemes and Peoplemanagement function.

• Must have an in-depth understanding about personal banking productfeatures, pricing, benefits, positioning, design and promotions.

• Team player, ability to work under pressure, and in position to exercise

excellent judgment.


Responsibilities
JOB PURPOSE

• The job holder is acountable for managing and sustaining a portfolio ofschemes, of companies and other institutions, that have signed up forscheme banking and personal financing solutions for their employees,managing consistency, risk, quality of operational service and turnaround time.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED

• A Business degree in finance, Commerce, Business Administration,Economics, Statistics, management or any relevant field.

• Possession of a Certified banking qualification or master's degree in arelevant field would be an added advantage.

• Relevant Practical training in personal banking product management.

• Excellent understanding of the Bank, its strategy and all of its Banking

services.

• Solid and proven credit skills with relevant business experience and

acumen.

• Must have critical thinking, analytical, attention to detail and problemsolving skills.

• Good verbal and written communication skills


• A minimum of five (5) years’ experience in a Banking or similar

environment of which 3 must be in a Sales, Schemes and Peoplemanagement function.

• Must have an in-depth understanding about personal banking productfeatures, pricing, benefits, positioning, design and promotions.

• Team player, ability to work under pressure, and in position to exercise

excellent judgment.


• Accountable for the end-to-end process of credit origination to
disbursement for personal scheme loans

• Act as a contact for the Schemes, perform appropriate promotional,

loyalty and public relations activities in the schemes, coordinating thecommunication in the schemes including agreed service standards,pricing, relationship team contact points and any product changes.

• Work with the personal banking team & Branch Managers including

Relationship managers and Sales Coordination to drive delivery oftargets through the Schemes value proposition.

• Work closely with the Risk Prevention team to ensure timely invoicingand repayment of loans taken. Pick and follow up with Branches any nonrepayment cases in the schemes portfolio.

• Communicate with and train the personal banking team on the product

offering and requirements for the schemes, managing the quality ofcredit files prepared by the personal banking team.

• Ensure excellent business relationships are in place with all internal andexternal stakeholders, so as to add optimum value.

• Manage the respective Schemes’ customer complaints and resolution

with the Branches.

• Research, review and recommend product or process changes for

personal credit in line with customer needs and market changes.

• Monitor and ensure adherence to risk service standards.

• Identify and implement opportunities for cross selling different products

to employees in respective schemes.


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