Key Accountabilities

• Serve as the first point of contact for visitors, clients, and staff.
  
• Operate the switchboard by answering, screening, and directing calls.
  
• Receive, sort, and distribute mail, courier deliveries, and official documents.
  
• Maintain a clean, organized, and professional reception area.
  
• Schedule meeting rooms and coordinate meeting logistics, including refreshments where required.
  
• Provide administrative support to the HR Department and Executive Offices.
  
• Prepare correspondence, reports, presentations, and meeting minutes.
  
• Maintain filing systems, attendance records, and HR documentation.
  
• Assist with HR administration, including employee records and onboarding activities.
  
• Liaise with staff, suppliers, and external stakeholders.
  
• Comply with company health, safety, and security requirements.
  

Requirements

• Diploma in Front Office Management, Human Resource Management, or a related field. A bachelor's degree is an added advantage.
  
• At least 2 years' experience as a receptionist, front office representative, or HR Assistant.
  
• Proficiency in Microsoft Office Suite.
  
• Hands-on experience with office equipment.
  
• Excellent communication, interpersonal, and organizational skills.
  
• Strong customer service orientation and professional appearance.
  
• Ability to multitask, prioritize work, and maintain confidentiality.
  
• Proactive, resourceful, and detail-oriented.