Published
Profession
Industry
Seniority
Restaurant, hospitality, travel Jobs in Senior-level
4
jobs
Bridge Talent Management
Only on FuzuRestaurant Manager
Nairobi, Kenya
Bridge Talent Management
Only on FuzuAssistant Food & Beverage Manager
Nairobi, Kenya
Bridge Talent Management
Only on FuzuHead Chef
Nairobi, Kenya
Bridge Talent Management
Only on FuzuGeneral Manager - Hospitality
Nairobi, Kenya
Get personalised job alerts directly to your inbox!
The Wildlife Research & Training Institute (WRTI)
CLOSEDHead Hospitality And Enterprise Development
Naivasha, Kenya
Closing: Oct 3, 2023
6 days remainingPublished: Sep 5, 2023 (22 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
Sign up to view job details.
Manages daily restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to improve guest continually and employee satisfaction and maximize financial performance in areas of responsibility.
Responsibilities
Manages daily restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to improve guest continually and employee satisfaction and maximize financial performance in areas of responsibility.
Oversee the dining area, and supervise food and beverage service staff per operating policies that he or she may help establish.
Creates a positive team atmosphere among team members
Maintains records of staff periodic manner and operating costs.
Provides feedback and coaching to the team regularly.
Understand building capability through Cross-training
Treats all team members fairly, and with respect.
Sets high standards for appropriate team behaviour on shift
Works with food and beverage staff to ensure proper food presentation of policies and obtain feedback from staff members.
Arrange for maintenance and repair of equipment and other services.
Total receipts and balance against sales, deposit receipts, and lock facility at the end of the day.
Ensures new products are executed properly for the following rollout.
Is capable of handling angry customers with a friendly/calm attitude.
Ensures product quality and excellent service.
Shows enthusiasm about guests within the restaurant.
Is flexible in dealing with changes/problems (e.g., being short-staffed).
Has 3effrecrively forecasted restaurant needs.
Shifts priorities and goals as work demands change.
Priorities tasks effectively to ensure the most critical tasks are completed on time.
Delegates and follow-up effectively.
Taking Ownership of issues or tasks and also giving detailed updates to the F&B manager and General Manager.
Seeks, listens, and responds to guest feedback.
Coaches team on how to exceed Guest expectations.
Does not blame others; takes accountability for problems.
Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
Proficiency in using computer software to monitor inventory, track staff schedules, and pay, and perform other record-keeping tasks.\
Proficiency in Point of sale (POS) software, Restaurant guest satisfaction tracking software, etc.
Assist in planning regular and special event Menus.
Degree, High schooling, or one-year Diploma in Hotel Management or equivalent
Has effectively managed Team Members for 12+ months.
Previous experience in a similar job role.
Coached and improved the performance of at least one poorly performing Team member/Manager.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.