Contact Us

Fuzu Limited is a company registered in Finland — Fuzu Ltd, Lapinlahdenkatu 16, 00180 Helsinki, Finland. Feel free to contact us if you need any assistance with using Fuzu or want to learn more about our products and services.

Fuzu's regional teams support jobseekers and employers across East and West Africa — including Nairobi, Kampala, and Lagos — alongside thousands of remote candidates working with companies around the world. Whichever team you need to reach, the right place to start is below.

Get Help Now

  • Frequently Asked Questions

    Do you need technical or product support? Check our Frequently Asked Questions first — most common questions have an answer there waiting for you.

    Read FAQ
  • Talk to our support team

    Our support team is only one chat message away. Support through chat is available for people with a Fuzu account — sign in to start a conversation.

    Chat with Support

Contact your Local Fuzu Office

Each office handles both jobseeker customer support and employer / business enquiries in its country. Phone numbers are local; the email inboxes are shared across our regional teams.

For data-protection, privacy-rights, or copyright requests, please use the dedicated legal inbox below. Everything else is handled by the support team during our regional business hours.

Privacy and legal
Privacy queries, data-subject-access requests, copyright notices, and other legal matters. We will acknowledge your message within five business days.
legal@fuzu.com
Customer-support hours
Monday–Friday, 09:00–17:00 in each office's local time — East Africa Time (EAT, UTC+3) for Kenya and Uganda, West Africa Time (WAT, UTC+1) for Nigeria. Outside these hours we still read every message; replies follow on the next business day.
Our response-time commitment
We aim to reply to general support enquiries within two business days. Employers and businesses contacting our hiring team usually hear back within one business day.