Frequently Asked Questions

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About Fuzu

What are the benefits of Fuzu?

Fuzu is your one stop shop for planning and reaching your career related goals. The Fuzu service is designed to help career builders to accelerate their growth through personalised learning, career guidance and accurate job recommendations.

Is Fuzu a paid-for service?

Using Fuzu is free of charge, outside of the data bundles needed to access the service. You can create your online CV, apply for jobs, read articles and access learning content on Fuzu absolutely free.

What do I need to do to start using Fuzu?

There are no special requirements for joining Fuzu. Anyone above 18 years who wants to apply for jobs, learn new skills, stay up-to-date with industry news or who wants to plan ahead their career may register on Fuzu. Registration is fast and easy. However, to find relevant jobs and courses or to increase chances of finding employment, we encourage you to complete your Fuzu profile.

Can I use Fuzu even if I am a student and don’t have work experience?

Yes, you can. We have internship positions on the platform as well. You should also check the learning library that is designed to help you out in finding your first job opportunity. You can also read articles on your industry to prepare you for the career ahead.

Jobs on Fuzu

What kind of jobs are there on Fuzu?

Fuzu is open for jobs from all industries and seniority levels. We recommend that you check for new job content regularly. We have Fuzu Exclusive jobs that have been posted by our employer partners as well as jobs we have aggregated from other sources. It is important to note that the aggregated jobs take you to an external website to post the application or provide you with instructions for sending in your application package. We make sure that the jobs on the platform are free from scams. Under no circumstances should you ever pay for applying for a job!

Am I allowed to apply for jobs in a country where I am not living at the moment?

Yes, you can. However, it is good to keep in mind that employers have the ultimate say on whether they are willing to deal with work permits and relocation costs. So make sure you check the requirements before submitting an application.

Are the jobs on Fuzu different from other job sites?

Companies who post jobs on Fuzu go through a validation process by the Fuzu team. They may also post the same jobs across multiple job sites. However, many employers use Fuzu as their primary recruitment channel. Keep your Fuzu profile updated as employers are searching the talent database and the stronger your profile, the better chances you have for landing your next job opportunity.

Are jobs on Fuzu genuine?

All jobs on Fuzu are verified by the Fuzu team. You may not necessarily find the jobs on the employers’ website as some employers prefer applications to come from external sources like Fuzu. If you do encounter anything suspicious, please contact us.

Why are you duplicating job postings?

For some of the jobs on Fuzu, the employer is continuously looking for fresh talent and therefore there are multiple openings for the same position. In some cases, the employer is hiring for the same role in multiple locations.

Why don’t I get job recommendations from Fuzu?

Make sure to check your spam folder and to mark Fuzu emails as safe. You can also check the email settings on the platform under Job Search Settings.

Password and Account

How do I reset my password?

Open your browser and go to www.fuzu.com/login. Click 'Forgot your password?' and follow the instructions to reset it. The system will send you a recovery email with a link to reset your password.

I am trying to log in but it says my email address is already taken?

Most likely you are on the registration page, please go to the login page and click on this link www.fuzu.com/login. Type in your username and password. If you have forgotten your password, you can reset it by clicking on 'Forgot your password?'.

I don’t need Fuzu anymore. How do I delete my account?

We will be sad to see you leave and recommend that you keep your account, as we are constantly updating the content on Fuzu to better serve our community’s needs. If you nevertheless wish to delete your Fuzu account, click on your image on the home page (header bar-top right) and select Account Settings. You will find the Delete account option from there.

Managing and Improving My Profile (CV)

How do I get my CV to full completion?

The stronger your Fuzu profile is, the better your chances are for finding interesting jobs, courses and articles on the platform. To push your Fuzu profile completion rate up, you need to fill in all the sections.

Why do I need to add skills and how do I do it?

Your skills are very important as they show the employer what you can do. You can add skills to your profile under the Skill set section or by connecting individual skills to each of your work experience items on the Fuzu profile page. In total you can add a maximum of 50 skills to your profile.

Why do I need to create a profile and why does it take time?

The profile creation is a process you need to complete only once. We also provide you with a tool to automatically analyse and build your profile based on an existing CV. A great Fuzu profile is needed to receive great recommendations and to get the best out of the Fuzu experience. You can also be headhunted by employers looking for talent on Fuzu.

How do I Write a CV?

We have great insights on how to build a great CV. Kindly check out the articles we have listed under the Forum section as well as the free of charge courses we host on the platform. You also have the option of purchasing the CV Creator, which provides you with a great looking CV file generated from your Fuzu profile.

Applying for Jobs

How is the application process like on Fuzu?

We have two kinds of job postings on the platform, that's Fuzu exclusive and external roles. For Fuzu exclusive roles one would have to complete all the application steps we've provided in order to submit the application successfully. As for external roles, step 1 of the application process on the platform is meant to give you a chance to download and review your Fuzu CV or original CV(self-prepared) before submitting it to the employer. Once you have the CV of your choice kindly scroll down to step 2 where we've provided either the employer's email address, physical address, or a link to their website for you to submit the application successfully.

How can I access my incomplete job application?

You can save and finish your application anytime before the application end date. To access your incomplete applications, log in to your profile, go to the Jobs page, and click on the Applications tab or check out the My Updates section on the My Fuzu page. Just remember that the employers may close the application process early, so early applicants always have the best chances of progressing to the next phase.

How do I get notified that my application has been submitted?

For jobs that are submitted on Fuzu, your application is submitted as you click the Submit button. You will also get a confirmation email. For jobs that are applied outside of the Fuzu platform, it is your responsibility to make sure that you complete the application either on an external website or by sending the application via email. Please read the instructions carefully!

What next after I get shortlisted for a position?

The employer will get back to you on the next steps. Sometimes the recruitment process takes a while (even up to 2 months) and this communication might not be immediate. Being shortlisted is also not yet a confirmation for being invited for interviews. Sometimes employers select several candidates for the shortlist and then invite only a smaller number of candidates for interviews.

Why do I have to answer a long personality test when I apply for a job?

Employers want to find people that match their corporate culture and therefore ask candidates to complete personality assessments. When it comes to personality, there are no right or wrong answers. After all, we are who we are! The Fuzu personality test is based on the Big 5 framework, which is a proven and popular psychometric framework for assessing people's character in a professional environment.

Can I get my test results for the Fuzu aptitude tests?

No, however, employers use the questions that candidates failed on the aptitude test, to better understand your fit for their role.

How do I cancel my application and reapply again?

If you realise that you missed a key thing in your application and you already submitted it, you can always cancel your application and apply afresh. To do so, access the Jobs page and then enter the Applications tab. Find your application and click Cancel. Before canceling make sure that the job is still open for applications!

How do I write a Cover Letter?

For some great insights on how to write cover letters, please access the Forum page and search for articles discussing how to write a perfect cover letter.

How does the Service use your data for automated processing

The Service uses a set of algorithms designed to improve the experience for both job seekers and employers. These algorithms help personalize and streamline your use of the Service—but they are never used to make hiring decisions. All job applications are always reviewed by real people. In building the Service, special care has been taken to ensure that algorithms are fair and do not show bias towards or against any specific user group. The summary below explains how the main algorithms work.

Please note!

While the algorithms help surface relevant opportunities, they are never perfect. It is therefore important to regularly check job listings and keep your profile updated to get the best results.

Onboarding flow-based recommendations

The Service registration and onboarding flow is designed to tailor the experience to your needs. The goal of the onboarding flow questions is to understand your career interests, professional background, and skills so the platform can suggest relevant job opportunities. You can indicate your preferences by selecting interesting job titles, categories, or by creating a job seeker profile (essentially an online CV). Regardless of the method, your selected job category, skill set, and experience level are used to filter job listings, helping ensure you see the most relevant roles.

Location-based recommendations

The Service uses your location preferences to suggest job opportunities in areas you're interested in. You’ll be asked to specify preferred locations (such as cities, towns, or regions), which are then used to show relevant jobs on your Home screen when logged in. Please note! If you do not have location preferences, you can leave the location preferences empty or leave them at country level (e.g. Finland). You can update these preferences at any time under the Career Preferences tab in the Jobs section of the platform.

Profile-based recommendations

To receive the most accurate job suggestions and improve your chances of finding work, you're encouraged to complete your job seeker profile, so called Profile. This includes your work experience, education, and skills—essentially forming your online CV. The platform uses artificial intelligence based algorithms to match your profile with job openings by comparing your qualifications (such as skills, experience level, and education) with the requirements of available jobs

User Behavior-based recommendations

To complement other types of job recommendations, the Service monitors your job search behavior—such as the jobs you view and apply for—and provides personalized suggestions based on this behavior. The Service then recommends jobs with similar titles and competence profiles, and these recommendations evolve over time as your activity on the platform changes.

Premium Products and Payments

What is Instant Feedback?

Instant Feedback is a premium feature that allows you to compare yourself to other top candidates by experience, skills, personality, and education, providing you with valuable advice on how to improve your chances in the future. You can purchase Instant Feedback for a specific job or for an unlimited number of jobs for 30 days.

Where do I get Instant Feedback?

To purchase Instant Feedback, go to a job description and click “Get Instant Feedback”. Then just follow the steps to purchase the product option you prefer. Once you have activated Instant Feedback, go to the job description and click “View Instant Feedback”.

Why am I not getting Feedback despite many applications sent?

We understand the frustration of not getting feedback for your applications. Sometimes the recruitment process takes a long time and due to the high number of applicants, the employer is not able to provide personalized feedback to each and every candidate. It is also important to note that for applications submitted externally (by completing them on an external website or by sending the application via email or traditional mail), the employer will contact you directly, not via the Fuzu platform. To improve your chances, we recommend that you make sure your profile is up-to-date. You are also welcome to book a session with one of the Fuzu Coaches to understand better what prevents you from finding the job of your dreams.

I purchased Instant Feedback but I have not gotten feedback for the role I applied to.

Instant Feedback gives you feedback on how you match a particular role, recommendations on enhancing your application, and access to top candidates' profiles versus you. However, it does not provide specific feedback from the employer about your application. Usually, you will be contacted if you are shortlisted, which typically happens about two weeks after the job closes.

Where can I find the Fuzu CV Creator I purchased?

Log in to your account and go to your Fuzu profile by clicking your photo and you will find the button for downloading your CV.

What if my Fuzu CV Creator is missing details?

Your Fuzu CV Creator is created from the information available on your Fuzu profile. First, update your profile, then refresh your CV Creator page to download the updated document. If the CV still fails to update, please contact us.

What are Fuzu Points?

Fuzu Points is Fuzu’s own reward program. You get Fuzu Points for being active on the platform and for being committed to constantly growing and pushing yourself for success. You can use them to get discounts on Fuzu Premium products. You can access your Fuzu Points page by clicking the coin icon on the header (on laptop/desktop) or your profile picture (on mobile).

Have a question? Reach out to us!

Fuzu Support Team is here to help and answer any question you might have.

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