Knowledge, Skills, and Attributes

• Live Turaco’s values – push boundaries, work with excellence, and profound respect for the individual.
  
• Hold a bachelor’s degree in Business Administration, Finance, Operations Management, Economics, or a related field.
  
• Demonstrate three to five years of experience in B2B or Partnerships Management especially within financial services.
  
• Possess a track record in process-driven operational control or account management roles.
  
• A highly collaborative team leader who can champion culture, has strong interpersonal skills and the ability to inspire.
  
• Communicate and present effectively to stakeholders at all organizational levels.
  

Preferred candidate profile

• Eager to transition from operational execution to a client-facing role to influence relationship health and revenue.
  
• Proficient in financial inclusion platforms, mobile money ecosystems, and asset collection cycles in Nigeria.
  

Partnership execution and stakeholder management

• Manage accounts and serve as the primary operational point of contact between corporate accounts and central engineering, underwriting, and finance teams.
  
• Analyze partner operational workflows to understand consumer cycles and ensure insurance products integrate effectively with the distribution channels.
  
• Responsible for the 2-way partner-Turaco communication needs in the country. This includes managing correspondence with key decision-makers of our partners.
  

Commercial development

• Identify business opportunities to expand existing partnerships.
  
• Escalate customer pain points and process improvement opportunities to internal teams and clients.
  

Operational stability

• Maintain customer relationship management (CRM) records with accuracy and regular updates.
  
• Audit execution dashboards to identify data discrepancies prior before it impacts premium billing or client relations.