CUSTOMER CARE ASSISTANT, KENTTEC GRADE 8
Closing: May 21, 2024
1 day remainingPublished: May 8, 2024 (12 days ago)
Job Requirements
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Job Summary
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This is the entry and training grade for Diploma holders in this cadre. An officer in this level will work under the guidance of a senior officer
Responsibilities
This is the entry and training grade for Diploma holders in this cadre. An officer in this level will work under the guidance of a senior officer
i. Overseeing the operation of customer care desks;
ii. Ensuring customers provide feedback either manually or electronically;
iii. Attending to reception telephone line;
iv. Receiving and ushering in guests to the designated offices;
v. Maintaining daily records of customers’ details;
vi. Facilitating in the organization of events; and
vii. Responding to customers’ inquiries.
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