Join Africa's fastest growing career community!


Necessary Communication Skills for a Successful Career

You require many kinds of skills to be successful in your career, but one of the significant skills required by everyone is communication skills.

Article Preview Image

You require many kinds of skills to be successful in your career, but one of the significant skills required by everyone is communication skills.

Photo credit: Fauxels

Selecting suitable career goals means finding a career that provides a greater opportunity of being successful and achieving job satisfaction. However, if you are looking to be successful in a career it also means that you will need some specific skills relevant to the tasks involved in your dream career. Although you require many kinds of skills one of the significant skills required by everyone is communication skills. Good communication skill means you can communicate effectively, accurately, and clearly. Here are the top communication skills required for career success.

1. Active listening

This means you need to pay close attention to the things others are talking about. You should ask for clarification while demonstrating understanding and interest. It facilitates effective communication and at the same time shows respect to build relationships with others. There is a tendency to concentrate too much on delivering your message and opinion and not listen to a great deal. You must understand what others are trying to tell you whether it is face to face or through other methods. It is the foundation for collaboration and shared actions.

2. Be aware of communication methods

There are four significant communication methods you will encounter at your workplace. All professionals must be aware of them to facilitate better communication. These methods are,

  • Passive communication: This kind of communication is quieter and does not always express real feelings. These communications appear agreeable or indifferent depending on the situation for keeping peace in the workplace and not rock the boat.

  • Aggressive communication: These kinds of communicators are opposite to the passive ones and they many times express their feelings openly without having any consideration for others. It is likely that aggressive communicators become abusive or intimidating with their interaction with other people.

  • Passive-aggressive communication: These kinds of communicators try to appear aloof during a communication even during the times when they are annoyed or upset. Although it is evident that they are angry, they are constantly trying to avoid confrontation. It is tough to be aware of what they are thinking about.

  • Assertive communication: Most assertive communicators are considerate and they express themselves directly and clearly. These communicators are respectful in their interactions with others.

3. Persuasion skills

The capability to persuade others is extremely useful in the workplace. Employers value these employees that can demonstrate proficient persuasive skills. The reason behind this is that it leads to raised productivity. Skills involved in this method include convincing others to fulfill the desired action or behave in a certain manner to get the end goal. Communication skills are all about influencing the behavior and attitude of others both at the workplace and outside. The audience can be your customers or other shareholders from outside. If you can transcend the persuasion principles into your messages, it goes a long way towards achieving the target.

Jobs for expert communicators

1. Call center representatives

Customer service representatives are the most valuable part of any business. The specialists in the field of customer service get calls from prospective and existing clients to mitigate their concerns and stop the escalation of complaints. These people are the face and voice of your organization and many people rely on them for navigating through the company. All call center services need expert communicators who are also capable of multitasking and are versatile.

Click here to view call centre jobs.

2. Announcers

There is no other profession that places more attention on communication than the announcing industry. These announcers can present news, music, weather, sports, and other recreational and valuable information on TV and radio. Although it is easy to tell others the things they want to hear, these announcers have to continuously research the modern trends and stay up-to-date about current events.

3. Sales representatives

All advertising sales representatives need to possess a gift for communication and a sharp eye for design. These people spend countless hours talking on the phone communicating fresh ideas, best practices, and advertising needs. They are not responsible for designing the advertisements for clients but they use a gift for gab to bring in the lucrative contracts. It is a terrific opportunity for extroverts and people having an outgoing personality.

Click here to view sales jobs.

4. Web developers

Any established web development company needs to be equipped with employees that are creative in their craft and who also possess the necessary communication skills that will enable effective communication with the clients. Having a clientele with different demands and needs is a challenge to holistic communication, which is why working on these soft skills is extremely important for a successful career.

Click here to view web developer jobs.

Written by

Kelvin Mokaya

Give a like!


Sign in to read comments and engage with the Fuzu community.

Login or Create a Free Account