Key Responsibilities

• Supervise and guide security personnel to ensure professional conduct and effective performance.
  
• Monitor ground operations, ensuring guards are following protocols and responding appropriately.
  
• Conduct regular patrols and spot-checks of all facilities and surrounding areas.
  
• Maintain accurate daily records including incident, accident, and activity reports.
  
• Assist the Security Supervisor in managing incidents and providing relevant on-ground insights.
  
• Conduct investigations and interviews while adhering to company policies and local laws.
  
• Perform daily inspections for physical hazards and security risks.
  
• Monitor CCTV systems and alarms, ensuring all security technology is fully operational.
  
• Lead and assist in emergency situations, evacuations, and first-response protocols.
  
• Handle complaints and resolve disturbances in line with company procedures.
  
• Escort unauthorized or unwelcome persons off the premises.
  
• Participate in and assist with staff training, onboarding, and ongoing education.
  
• Motivate and coach security personnel to maintain morale and high standards.
  
• Ensure courteous and professional communication, including telephone interactions.
  
• Promote a positive and cooperative work environment.
  
• Conduct risk assessments and enforce preventative measures to reduce potential threats.
  
• Inspect tools, equipment, and security devices for proper function and report defects.
  

Required qualifications

• Proven experience in a similar role (Security Foreman, Senior Guard, or equivalent).
  
• Strong knowledge of security protocols, emergency response, and safety procedures.
  
• Excellent leadership, communication, and team management skills.
  
• Familiarity with CCTV, alarm systems, and other security technologies.
  
• Report writing, investigative skills, and attention to detail.
  
• Ability to work under pressure and handle conflicts calmly and professionally.
  
• Basic computer literacy (MS Office, digital reporting tools, etc.)
  
• Physical fitness and capability and capable of performing patrols and inspections, and working 25% of time on night shift.
  
• Fluency in written and spoken English.
  

Preferred Qualifications

• Military, police, or similar experience
  
• Formal security training or certifications (e.g., PSIRA, or equivalent).
  
• Technological savviness; ability to design and implement tech-enabled security processes and information systems
  
• Prior experience in a similar industry or facility.
  
• Knowledge of local legal and safety regulations.