Inflight Services - Instructor

Job Requirements

• Bachelor’s Degree/Diploma
  
• Excellent communication, interpersonal and presentation skills
  
• Leading self
  
• Instructional design and delivery skills
  
• Motivational skills
  
• Three (3) years of relevant experience as purser.
  

Job Requirements

• Bachelor’s Degree/Diploma
  
• Excellent communication, interpersonal and presentation skills
  
• Leading self
  
• Instructional design and delivery skills
  
• Motivational skills
  
• Three (3) years of relevant experience as purser.
  

• Design and Inflight Service training programs in compliance with Industry standards, Organizational needs and staff development needs.
  
• Organize training logistics including preparation of learning material and venue arrangements
  
• Conduct training needs assessment to Identify training and development needs
  
• Deliver training programs in areas of Inflight Service and other relevant staff development courses in accordance with the approved syllabi/curriculum
  
• Prepare, administer, mark examinations, and communicate results
  
• Prepare reports on all trainings conducted to enable continuous evaluation of training
  
• Issue certificates to qualified participants
  
• Prepare and submit accurate and complete training records within the stipulated time
  
• Review training materials to reflect company standards, regulatory requirements and applicable industry standards.
  
• Maintain competency, qualification and where required certified in the subject matter required to deliver
  
• Act as internal consultant in subject matter areas and support in driving organization change
  
• Participate in the development and sharing of annual training calendar in liaison with relevant managers
  
• Create a learning culture by always engaging learners and their managers.
  
• Collect participants feedback on delivered learning solutions and ensure regular evolution training
  
• Monitor and evaluate implementation of the trainings to ensure effective transfer of skills and identify further training needs to continuously improve performance (Level3).
  
• Support in the development, monitoring and implementation of e-learning in subject matter areas.
  
• Deliver commercial training programs to contribute to the achievement of revenue generation.
  
• Conduct service checks for crew in accordance with OME