About the company:

We are a next day & same-day delivery provider in the trucking logistics marketplace and we seek to bring trust, transparency and efficiency to Kenya’s Logistics space. Our platform connects transporters directly with cargo owners via our web or mobile application, avoiding
middlemen.

We deliver a variety of retail products, home goods etc and we also supply and provide scheduling, routing and delivery to a range of East African clients.

About the role:

We are looking for a reliable Logistics Operational Lead to be responsible for the overall supply chain management. He/she`s responsibilities include organizing, monitoring storage and distribution of goods. The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

About the company:

We are a next day & same-day delivery provider in the trucking logistics marketplace and we seek to bring trust, transparency and efficiency to Kenya’s Logistics space. Our platform connects transporters directly with cargo owners via our web or mobile application, avoiding
middlemen.

We deliver a variety of retail products, home goods etc and we also supply and provide scheduling, routing and delivery to a range of East African clients.

About the role:

We are looking for a reliable Logistics Operational Lead to be responsible for the overall supply chain management. He/she`s responsibilities include organizing, monitoring storage and distribution of goods. The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

• Serve as primary point of contact when there are customer and supplier issues relating to the assigned account
  

• Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints
  

• Manage relationships with clients and suppliers
  

• Help promote a company culture that encourages top performance and high morale.
  Help the organization’s processes remain legally compliant

• Formulate strategic and operational objectives
  

• Contribute operations information and recommendations to strategic plans and reviews
  

• Maintain metrics and analyze data to assess performance and implement improvements
  

Requirements:

• Diploma / Degree in Business Administration, Logistics or Supply Chain
  

• 1-3 years of experience in a similar role
  

• Excellent analytical, problem solving and organizational skills
  

• Demonstrable ability to lead and manage staff
  

• Proficient in standard logistics software