Have excellent customer service, strong interpersonal and effective communication skills.
Be able to collaborate and engage with cross functional business stakeholders.
Possess analytical and problem-solving abilities.
Possess the ability to organize resources and establish priorities.
Be able to work independently and collaboratively with a team.
Have a keen eye for details.

Qualifications

Experience:

The Person Must:

Have excellent customer service, strong interpersonal and effective communication skills.
Be able to collaborate and engage with cross functional business stakeholders.
Possess analytical and problem-solving abilities.
Possess the ability to organize resources and establish priorities.
Be able to work independently and collaboratively with a team.
Have a keen eye for details.

Monitor & support network databases and systems, updating system hardware and software and troubleshooting for system errors.
Timely resolution of IT incidents and minimize end-user and prevention of IT services downtime.
Manage the configuration and installation of approved software & hardware on all company-supplied computers.
Proactively manage the running of telephone network services.
Specify and ensure the purchase of all GTD computer equipment.
Serve as IT liaison with internal departments & external vendors to understand their needs and ensure escalated internet & connectivity issues are resolved in a timely manner.
Track and maintain computer equipment inventories.
Diagnose, troubleshoot, and resolve computer hardware and software issues.
Ensure compliance with QMS and FSMS requirements in assigned work.

Mid-level Information technology, software development, data jobs in Kano, Nigeria

IT Support Officer