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Customer support, client care Jobs in Nigeria

18

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Beiersdorf

CLOSED

Shopper & Customer Marketing Manager - Derma, CEWA

Lagos, Nigeria

Starcare International Hospital

CLOSED

Call Centre Executive

Lagos, Nigeria

Invent Alliance Limited

CLOSED

Customer Relationship Officer

Lagos, Nigeria

Zenith Carex International Limited

CLOSED

Customer Representative / Sales Officer

Lagos, Nigeria

International Breweries Plc

CLOSED

CIC Agent

Ilesha, Nigeria

Zenith Carex International Limited

CLOSED

Customer Relations Officer

Lagos, Nigeria

Flour Mill of Nigeria Plc

CLOSED

Customer Service Officer - Golden Fertilizer

Lagos, Nigeria

Leadway Assurance Company Limited

CLOSED

Relationship Officer

Lagos, Nigeria

SIMS Nigeria Limited

CLOSED

Store Officer (Female)

Uyo, Nigeria

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Stella Maris School

CLOSED

Guidance Counsellor

Abuja, Nigeria

CLOSED FOR APPLICATIONS

Shopper & Customer Marketing Manager - Derma, CEWA

Closing: Apr 27, 2024

This position has expired

Published: Apr 12, 2024 (21 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Main Accountabilities
Category Development:
  • Translate category strategy road map from marketing into clear growth plans and lead implementation of same.
  • Monitor and track category growth indices - Numeric and weighted distribution, share in handlers, market share and develop corrective action plans to drive performance.

Campaign Plans Ownership:

  • Preparation of Campaign plans in collaboration with Marketing, Sales, S&CM, Supply Chain and Sales Controlling team.
  • Lead brilliant execution of campaign plans, across channels/ touchpoints in collaborations with sales and brand teams.

POS & POS Communication:

  • POS excellence
  • Using the right tools at the right locations (relevant touchpoints) on the Path to Purchase to maximizing POS VISIBILITY.
  • Ensuring engaging communication at POS.
  • Define picture of success by format/channel/country and make sure that same is executed.
  • Reduce cost yet improve the quality of POS.
  • Vendor Management.

Promotions Planning:

  • Planning, Approval and communication.
  • PI, PD, PC, & TTC contribution planning.
  • Liaising with Supply Chain for promo forecasting and bundling.
  • Post Promotion analysis and making sure that corrective measures are taken.

Assortment & Merchandising:

  • Assortment management as per country/channel/format with objective of Sales and margin maximization.
  • Planogram management- preparation and ensuring execution is done.
  • Ensuring successful Implementation of Trax.
  • Rolling out uniform Beauty Advisor Program for CEWA.

New Launch Management:

  • Define clear and concise GTM strategy.
  • Outline distribution, sales and execution plans with SMART targets.
  • Sharing new launch performance dashboard with the team.

Position Reporting Line:

  • The job holder reports directly to the Head of Sales, AME (Matrixed). Second reporting line to local market.
Responsibilities
Main Accountabilities
Category Development:
  • Translate category strategy road map from marketing into clear growth plans and lead implementation of same.
  • Monitor and track category growth indices - Numeric and weighted distribution, share in handlers, market share and develop corrective action plans to drive performance.

Campaign Plans Ownership:

  • Preparation of Campaign plans in collaboration with Marketing, Sales, S&CM, Supply Chain and Sales Controlling team.
  • Lead brilliant execution of campaign plans, across channels/ touchpoints in collaborations with sales and brand teams.

POS & POS Communication:

  • POS excellence
  • Using the right tools at the right locations (relevant touchpoints) on the Path to Purchase to maximizing POS VISIBILITY.
  • Ensuring engaging communication at POS.
  • Define picture of success by format/channel/country and make sure that same is executed.
  • Reduce cost yet improve the quality of POS.
  • Vendor Management.

Promotions Planning:

  • Planning, Approval and communication.
  • PI, PD, PC, & TTC contribution planning.
  • Liaising with Supply Chain for promo forecasting and bundling.
  • Post Promotion analysis and making sure that corrective measures are taken.

Assortment & Merchandising:

  • Assortment management as per country/channel/format with objective of Sales and margin maximization.
  • Planogram management- preparation and ensuring execution is done.
  • Ensuring successful Implementation of Trax.
  • Rolling out uniform Beauty Advisor Program for CEWA.

New Launch Management:

  • Define clear and concise GTM strategy.
  • Outline distribution, sales and execution plans with SMART targets.
  • Sharing new launch performance dashboard with the team.

Position Reporting Line:

  • The job holder reports directly to the Head of Sales, AME (Matrixed). Second reporting line to local market.

Campaign Plans Ownership:

  • Preparation of Campaign plans in collaboration with Marketing, Sales, S&CM, Supply Chain and Sales Controlling team.
  • Lead brilliant execution of campaign plans, across channels/ touchpoints in collaborations with sales and brand teams.

POS & POS Communication:

  • POS excellence
  • Using the right tools at the right locations (relevant touchpoints) on the Path to Purchase to maximizing POS VISIBILITY.
  • Ensuring engaging communication at POS.
  • Define picture of success by format/channel/country and make sure that same is executed.
  • Reduce cost yet improve the quality of POS.
  • Vendor Management.

Promotions Planning:

  • Planning, Approval and communication.
  • PI, PD, PC, & TTC contribution planning.
  • Liaising with Supply Chain for promo forecasting and bundling.
  • Post Promotion analysis and making sure that corrective measures are taken.

Assortment & Merchandising:

  • Assortment management as per country/channel/format with objective of Sales and margin maximization.
  • Planogram management- preparation and ensuring execution is done.
  • Ensuring successful Implementation of Trax.
  • Rolling out uniform Beauty Advisor Program for CEWA.

New Launch Management:

  • Define clear and concise GTM strategy.
  • Outline distribution, sales and execution plans with SMART targets.
  • Sharing new launch performance dashboard with the team.

Position Reporting Line:

  • The job holder reports directly to the Head of Sales, AME (Matrixed). Second reporting line to local market.

Applications submitted via Fuzu have 32% higher chance of getting shortlisted.