Team Leader - Northern Region

• The company will only look at candidates who have no less than three years’ related work experience within a high performance sales environment.
  
• Previous experience within the Microfinance sector will be advantageous.
  
• A strong analytical ability is a requirement of the role.
  
• A valid Drivers License is a requirement of the role.
  

Key Competencies

The successful candidate will need to demonstrate the following:

• A strong customer service focus.
  
• Sales and business development skills.
  
• Strong interpersonal and communication skills, both verbal and written.
  
• The ability to influence and persuade others.
  
• Strict attention to detail.
  
• The ability to analyse data, identify trends and form reasonable conclusions.
  
• A strong work ethic.
  
• A self-starter who is proactive, shows initiative and displays high levels of self-motivation.
  
• Self-assurance and a confident manner.
  
• Strong time management skills – the ability to prioritise and manage workflow.
  

• The company will only look at candidates who have no less than three years’ related work experience within a high performance sales environment.
  
• Previous experience within the Microfinance sector will be advantageous.
  
• A strong analytical ability is a requirement of the role.
  
• A valid Drivers License is a requirement of the role.
  

Key Competencies

The successful candidate will need to demonstrate the following:

• A strong customer service focus.
  
• Sales and business development skills.
  
• Strong interpersonal and communication skills, both verbal and written.
  
• The ability to influence and persuade others.
  
• Strict attention to detail.
  
• The ability to analyse data, identify trends and form reasonable conclusions.
  
• A strong work ethic.
  
• A self-starter who is proactive, shows initiative and displays high levels of self-motivation.
  
• Self-assurance and a confident manner.
  
• Strong time management skills – the ability to prioritise and manage workflow.
  

• Manage all aspects of the relationships between the Company and all key personnel (payroll and managerial) at all Government Institutions within the region.
  
• Manage all brand related activities, including but not limited to brand building, brand image, brand equity retention within the region. This will specifically include the following:
  
• Maintain oversight of and assist in the managing of client relationships within the region.
  
• Provide assistance to the Sales Team through providing operational support to the Company’ Agents working within the region: Recruiting Agents and provide sales training and coaching to Agents.
  
• Provide assistance to the Operations team by engaging with payrolls to facilitate uploading of new loan instalments; Assist in the procurement and sharing of supporting documents for Loan Applications in the form of Letters of Undertaking and/or Consent Letters from clients and payrolls.
  
• Provide assistance to the Collections Team: Assist in engaging with payrolls to facilitate the collection of monthly remittances from those payrolls.
  
• Establish a weekly planner indicating planned appointments and activations for the week ahead.
  
• Report every morning to your designated line manager (Regional Manager/Branch Manager) either in person or by telephone, in the case of satellite-based Team Leaders, to assess progress and file a daily report at the close of business in a format to be discussed with your line manager.
  
• Provide complete and accurate written records of all daily activities conducted, including but not limited to employers seen, individual applicants or potential applicants interviewed or interacted with, and contact numbers of same. The format and reporting frequency hereof will be as agreed with your line manager from time to time.