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Mid-level Data/Research Jobs in Kenya
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Geopoll
Geopoll CATI Interviewer (Sudanese Arabic)
Nairobi, Kenya
KEMRI-Wellcome Trust Research Programme
Senior Database Administrator
Kilifi, Kenya
Athena
Analytics And Data Science Specialist
Nairobi, Kenya
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KEMRI-Wellcome Trust Research Programme
CLOSEDProcurement Officer
Kilifi, Kenya
Closing: May 22, 2024
3 days remainingPublished: May 13, 2024 (7 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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GeoPoll, the world’s largest mobile surveying platform working in emerging markets, is looking for CATI (Computer Assisted Telephone Interviews) interviewers based in Kenya.
- This position will be responsible for conducting remote telephone interviews using the interviewer’s Android Smart Phone Device. The trainings will however be in the office. GeoPoll will provide airtime for calling.
- Please note that interviewers will make calls from wherever they are located within Nairobi, so this may be a fully remote opportunity.
Qualifications and Skills
- Must be fluent in Sudanese Arabic
- 2+ years’ experience in Computer Assisted Telephone Interviewing (CATI) or Call Centers
- 2+ years’ experience with Microsoft Suite (Office, Outlook, Excel, Word)
- Extremely self-motivated and highly organized
- Strong verbal and written communication skills
- Ability to take initiative and develop other team members
- Ability to exercise good judgment and discretion in confidential matters
Responsibilities
GeoPoll, the world’s largest mobile surveying platform working in emerging markets, is looking for CATI (Computer Assisted Telephone Interviews) interviewers based in Kenya.
- This position will be responsible for conducting remote telephone interviews using the interviewer’s Android Smart Phone Device. The trainings will however be in the office. GeoPoll will provide airtime for calling.
- Please note that interviewers will make calls from wherever they are located within Nairobi, so this may be a fully remote opportunity.
Qualifications and Skills
- Must be fluent in Sudanese Arabic
- 2+ years’ experience in Computer Assisted Telephone Interviewing (CATI) or Call Centers
- 2+ years’ experience with Microsoft Suite (Office, Outlook, Excel, Word)
- Extremely self-motivated and highly organized
- Strong verbal and written communication skills
- Ability to take initiative and develop other team members
- Ability to exercise good judgment and discretion in confidential matters
CATI Interviewing:
- Initiate calls to GeoPoll panelists and conduct live interviews
- Input survey responses into the GeoPoll CATI Application
- Upload survey responses to the GeoPoll platform
- Manage survey sample and call sheets for personal work use
- Adhere to GeoPoll’s survey ethics, standards and best practices when conducting interviews
- Adherence to GeoPoll’s survey monitoring and quality control standards
Team Coordination:
- Maintain daily check in calls and meetings with CATI Supervisor
- Attend project and operations trainings held by GeoPoll Project Managers
- Communicate project updates through meetings, email, and WhatsApp
- Key Work Equipment
- Interviewers must have access to Android smartphones.
- Team Reporting Structure
- The position will report to GeoPoll’s local CATI Supervisor based in Kenya.
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