Your experience and skills include:

Work Experience

• Previous experience in similar roles is preferable
  
• Passion for Food & Beverage
  
• Knowledge of Opera system
  
• Friendly, approachable with excellent customer service skills.
  
• Attention to detail and exceptional organizational skills
  
• Strong team player and positive attitude.
  
• Ability to work effectively under pressure.
  
• Essential to be flexible with working hours
  
• Minimum 4 years of experience in a similar capacity
  

• Excellent reading, writing and oral proficiency in English language
  
• Proficient in MS Excel, Word, & PowerPoint
  
• Good communication skills
  
• Service oriented with an eye for details
  
• Ability to work effectively and contribute in a team
  
• Self-motivated and energetic
  
• Well-presented and professionally groomed at all times
  

Your experience and skills include:

Work Experience

• Previous experience in similar roles is preferable
  
• Passion for Food & Beverage
  
• Knowledge of Opera system
  
• Friendly, approachable with excellent customer service skills.
  
• Attention to detail and exceptional organizational skills
  
• Strong team player and positive attitude.
  
• Ability to work effectively under pressure.
  
• Essential to be flexible with working hours
  
• Minimum 4 years of experience in a similar capacity
  

• Excellent reading, writing and oral proficiency in English language
  
• Proficient in MS Excel, Word, & PowerPoint
  
• Good communication skills
  
• Service oriented with an eye for details
  
• Ability to work effectively and contribute in a team
  
• Self-motivated and energetic
  
• Well-presented and professionally groomed at all times
  

Reporting to the Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following

• Attend and actively participate in Food and Beverage meetings respecting the confidentiality of issues that may be discussed formally or informally.
  
• Manage the service of food and beverage within the restaurant / bar, mini bar and, where required, conferencing and outside catering.
  
• Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant / bar.
  
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
  
• Coordinate between restaurant / bar and other relevant departments to ensure that preparations for conferences involving restaurant / bar.
  
• Assist in the preparation monthly restaurant / bar reports, commenting on key performance indicators and action taken to keep on target.
  
• Management and guidance of outlet staff under control, namely Shift Leaders and Captains.
  
• Prepare weekly forecasts for restaurant / bar, mini bar and roster staff accordingly.
  
• Ensure constant liaison with the Conference Sales Manager and Conference Coordinators.
  
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
  
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
  
• Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.