EXP SSA KE | Commercial Manager

Experience

• Minimum 7–8 years in trade/distribution channels.
  
• At least 3 years in country-level business management.
  

Qualifications

• Bachelor’s degree in Commerce, Sales & Marketing, or related field from a recognized institution.
  

Responsibilities

Process (60%)

• Manage implementation of business plans to enhance sales.
  
• Monitor economic and market trends; provide analysis for business status.
  
• Identify and evaluate relevant products, services, and companies.
  
• Develop cost models for new business planning.
  
• Design and manage market intelligence systems.
  
• Manage work processes that affect role success and overall organizational performance.
  

Stakeholder Engagement (15%)

• Build strong client relationships to maximize company performance and growth.
  
• Manage a portfolio of customers via subordinates and stakeholder forums.
  
• Liaise closely with regional sales channels.
  
• Provide timely support for reported issues.
  
• Ensure compliance with company policies and procedures, including health, safety, environment, and community standards.
  

Customer Management (15%)

• Lead and coach sales teams (Field Sales Executives, Key Account Executives, Global Executives).
  
• Coordinate with Service Station teams for seamless customer service.
  
• Maintain frequent contact with direct sales channel customers to understand market needs.
  
• Engage regularly with peers across departments and countries to drive performance.
  

Project Management (10%)

• Implement projects and assignments with significant business impact.
  
• Continuously seek and implement opportunities for operational improvement.