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Jobs and Vacancies in Maasai Mara

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jobs

Brites Management Services Limited

Camp Manager

Maasai Mara, Kenya

Brites Management Services Limited

CLOSED
Camp Manager

Maasai Mara, Kenya

Summit Recruitment & Search

CLOSED
Tutor

Maasai Mara, Kenya

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Fairmont Hotels and Resorts

CLOSED
Mixologist

Maasai Mara, Kenya

Closing: Oct 5, 2022

6 days remaining

Published: Sep 27, 2022 (2 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Job Overview

The Camp Manager will provide overall leadership, guidance, and direction to the camp and strive to provide the high quality in standards and service provision. Coordinating operations to ensure customers are happy. He will steer operations and profitability of the camp ensuring set targets and KPI’s are achieved. Mzungu or Indian candidate is preferred for team diversification.

 

 Qualifications and Requirements:

·       Degree or Diploma in Hotel & Restaurant Management or a related field Minimum or culinary schooling 5years management experience at a full-service hotel

·       Must be computer literate

·       Extensive knowledge and experience in Food and Beverage service.

·       Highly conversant with camp management

·       Knowledge in planning, budgeting, forecasting and management of costs

·       Be conversant with advanced principles of food and beverage management, revenue management and cost control:

·       People Management skills

·       Good verbal and written skills

·       Familiarity with hospitality software systems.

·       Financial management skills

 


Responsibilities

Job Overview

The Camp Manager will provide overall leadership, guidance, and direction to the camp and strive to provide the high quality in standards and service provision. Coordinating operations to ensure customers are happy. He will steer operations and profitability of the camp ensuring set targets and KPI’s are achieved. Mzungu or Indian candidate is preferred for team diversification.

 

 Qualifications and Requirements:

·       Degree or Diploma in Hotel & Restaurant Management or a related field Minimum or culinary schooling 5years management experience at a full-service hotel

·       Must be computer literate

·       Extensive knowledge and experience in Food and Beverage service.

·       Highly conversant with camp management

·       Knowledge in planning, budgeting, forecasting and management of costs

·       Be conversant with advanced principles of food and beverage management, revenue management and cost control:

·       People Management skills

·       Good verbal and written skills

·       Familiarity with hospitality software systems.

·       Financial management skills

 


    • Overseeing the general operations of the camp
  • Ensuring that the facility is in an operative condition as per category of the unit to receive & serve the guests.
  • Ensuring the general revenue growth of the ho through new business in the accommodation and events sections
  • Conducting regular operations team meeting with the entire HOD daily / weekly to discuss routine operational matters, sales targets and action taken for service recovery, and also any staff issues.
  • Ensuring SOP implementation in all departments and check the same during routine operational checks.
  • Liaising with the HRM to ensuring proper staffing of all the departments
  • Inspecting all department with their respective Managers for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
  • Ensuring co-ordination between all departments for smooth & efficient operations.
  • Assessing and reviewing customer satisfaction and service recovery process. Meeting all departmental heads to review & train the staff to upkeep the human capital.
  • Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
  • Monitoring and maintaining operation & overhead costs in order to maintain maximum revenue to the organization.
  • Be on available on call 24 hours a day to resolve any urgent problems on emergencies.


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