Closing: May 6, 2024
This position has expiredPublished: Apr 26, 2024 (12 days ago)
Job Requirements
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Job Summary
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Academic and Professional Requirements
Education
- Bachelor’s degree in an ICT related field from a reputable university E
- Professional Qualifications CCNA, ITIL, CompTIA, SQL, Oracle Database Systems E
Experience Required:
- 5 years Relevant experience
Responsibilities
Academic and Professional Requirements
Education
- Bachelor’s degree in an ICT related field from a reputable university E
- Professional Qualifications CCNA, ITIL, CompTIA, SQL, Oracle Database Systems E
Experience Required:
- 5 years Relevant experience
- Provide support for General Business Systems i.e. core system, portals and mobile apps in line with ICT service delivery agreement.
- Onboarding and offboarding of users in systems in line with the ICT policy.
- Conduct system user trainings and knowledge transfer in collaboration with the business.
- Analyse system issues/gaps and offer solutions to resolve or escalate to the vendor for resolution.
- Analyse business requirements and advise on technical feasibility for implementation.
- Conduct minimal software development tasks i.e. developing reports, maintain existing systems integrations, core system codes.
- Collaboratively work with system vendors to implement systems change requests in line with the business requirements.
- Ensure quality of system patches by validating vendor deliverables in line with change management processes.
- Review and document system controls, incidents, and recommend corrective actions.
- Conduct disaster recovery procedures in line with risk and compliance guidelines.
- Review and verify systems back-ups on a daily basis, and conduct back up restore tests in UAT on a quarterly basis in collaboration with the database administrator.
- Continuously conduct and report internal vulnerability assessments of systems to address identified vulnerabilities in liaison with information security and risk subsections.
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