Closing: Apr 22, 2024
This position has expiredPublished: Apr 15, 2024 (15 days ago)
Job Requirements
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Job Summary
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Person Specifications
Academic Qualifications
- Master’s degree in Business Administration or its equivalent from a recognized institution will be an added advantage.
- Bachelor’s degree in Commerce, Management or Accounting from a recognized institution.
Work Experience
- At least 5 years relevant experience.
Professional Qualifications
- Member of Associate of Kenya Institute of Bankers (AKIB) or its equivalent professional body.
Generic competencies
- Excellent communication and interpersonal skills.
- Strong people management skills.
- Excellent problem solving and decision-making skills.
Responsibilities
Person Specifications
Academic Qualifications
- Master’s degree in Business Administration or its equivalent from a recognized institution will be an added advantage.
- Bachelor’s degree in Commerce, Management or Accounting from a recognized institution.
Work Experience
- At least 5 years relevant experience.
Professional Qualifications
- Member of Associate of Kenya Institute of Bankers (AKIB) or its equivalent professional body.
Generic competencies
- Excellent communication and interpersonal skills.
- Strong people management skills.
- Excellent problem solving and decision-making skills.
- Market new business in both assets and liabilities for the branch.
- Market alternative products such as credit cards, prepaid cards, Internet banking, mobile banking etc. as well as Bancassurance products.
- Monitor accounts and follow up for repayments and remedial action where accounts may become delinquent.
- Initiate the process of securities perfection, obtaining necessary documents, initial vetting of document, and process follow through to ensure securities are perfected in a timely manner.
- Review credit applications, daily overrides and call reports and make appropriate recommendations to the approving authorities.
- Process ad-hoc/additional/new requests/complaints/excesses and obtaining approvals where/when required.
- Provide feedback to customers in reply to their requests and requirements in a timely manner.
- Follow up with customers to ensure compliance with sanctioned terms and conditions with respect to account operations and provision of all requisite documents and covenants.
- Comply with audit observations and initiate necessary action and follow up with clients.
- Provide feedback to Senior Management on customer requirements/ market trends/product development to suit the needs of the customers.
- Ensure quality service delivery within prescribed TATs to ensure customer satisfaction and business retention or growth.
- Mentor and manage the entire Branch team.
- Approve large RTGS, TT, Fixed deposit initiations as required.
- Provide oversight of Branch operations duties and actions.
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