Regional Sales Manager

Our client a global leading provider of industrial machines and services for the Food, Beverage,

Cosmetics and Pharmaceutical industries is looking for a Regional Sales Manager to join their team in East Africa.

Our client a global leading provider of industrial machines and services for the Food, Beverage,

Cosmetics and Pharmaceutical industries is looking for a Regional Sales Manager to join their team in East Africa.

Daily Tasks:

• Team Management: Manage the schedule and priorities of the sales team, providing support with customer visits, negotiations, and deal closing.
  
• Sales Achievement: Target and achieve sales with key accounts, multinationals, and/or big projects.
  
• Prospection: Target new prospects, regain lost customers, or maximize the potential of existing accounts.
  
• Speed: Respond to any request within 24 hours to maximize customer satisfaction.
  
• Competence: Understand customers’ specific requirements, collect detailed information, prepare RFQ forms and quotations, and close deals.
  
• Reporting: Continuously report all activities on a cloud-based CRM, providing detailed information and customer feedback.
  
• Warehouse and Logistics Management: Perform periodic inventory counts and ensure timely logistics and order delivery.
  
• Operations: Follow through on all operations and admin responsibilities for the territory.
  

Responsibilities:

• Team Development: Ensure continuous coaching and guidance for all team members in product knowledge and soft skills.
  
• Product Knowledge: Develop and maintain a high level of technical product knowledge through continuous training.
  
• Pricing: Set pricing and negotiate with suppliers and customers to achieve target gross margins.
  
• Management Reporting: Prepare reports on activities, results, payments, and forecasts for the team.
  
• Professionalism: Ensure a 24-hour response to all stakeholders in line with the company’s culture.
  
• Hard Work: Ensure the completion of all tasks up to customer satisfaction.
  
• Integrity: Deliver all promises within deadlines to customers, colleagues, and suppliers.
  
• Business Responsibility: Protect the company from potential business risks with doubtful customers, persons, or problematic transactions.
  
• Payment Collection: Ensure all company payments are collected on time to avoid financial risks.
  
• Availability: Always available by phone and email, even after hours, weekends, and holidays.
  
• Additional Duties: As assigned or required.
  

Knowledge and Skills:

• Degree: Engineering is a must.
  
• Experience: Minimum 10 years in sales, and 8 years in management.
  
• Communication Skills: Clear verbal and written communication.
  
• Negotiation: Strong negotiation and relationship-building skills.
  
• Autonomy: High performer without close monitoring, always keeping company objectives in mind.
  
• Initiative: Continuously takes initiatives to discover new business opportunities.
  
• Honesty: Express honesty with all stakeholders about all topics.
  
• Relations: Maintain pleasant and respectful relations with colleagues as if they are customers.
  
• Approach: Highly professional attitude and positive approach with customers and suppliers.