CLOSED FOR APPLICATIONS
Senior Engineer, Network Operations Support – Spare Parts Management
Closing: May 13, 2024
This position has expiredPublished: May 6, 2024 (13 days ago)
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Job Summary
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QUALIFICATIONS
- A minimum of a bachelor’s degree or its equivalent in Electrical & electronics Engineering, Telecommunication engineering, Computer, IT, or related field.
- Should have at least 5 years’ experience working in field Operations, Maintenance, and support of the telecommunication network.
- Project Management Certification, especially Agile Methodology.
Responsibilities
QUALIFICATIONS
- A minimum of a bachelor’s degree or its equivalent in Electrical & electronics Engineering, Telecommunication engineering, Computer, IT, or related field.
- Should have at least 5 years’ experience working in field Operations, Maintenance, and support of the telecommunication network.
- Project Management Certification, especially Agile Methodology.
Spare Parts dimensioning
- Establish a summarized and categorized database of the actual installed base for all Safaricom GSM,3G,4G, 5G, Transmission network and enterprise network installations.
- Efficient and accurate spare parts dimensioning for all existing Safaricom GSM,3G,4G, 5G, Transmission network.
Spare Parts Purchase, Repair and Replacement
- Initiate requisitions for timely purchase, repair and replacement of Safaricom network spare parts.
- Ensure timely and accurate processing of purchase orders (POs) for new spare parts, and repair & replacement of used spare parts.
- Proactively ensure purchase and delivery of adequate project spare parts for all new network elements.
Spare Parts contract management and warranty administration.
- Coordinate weekly engagements of the Spare Parts Management Services (SPMS) provider, spare parts Suppliers and Stakeholders; reporting and follow up on actions arising.
- Ensure compliance with SPMS contract Service Level Agreements (SLAs) by all spare parts suppliers/partners.
- Prepare and follow up on all warranty claims with the spare parts original equipment manufacturers (OEMs) & SPMS providers.
- Coordinate quarterly and annual performance evaluation of the network spare parts management services (SPMS) provider.
Accountability for network spare parts availability in the warehouses and regional spare parts depots.
- Weekly and monthly spare parts tracking and reporting.
- Enforcement of spare parts management contract service level agreements (SLAs).
- Management & control of all spare parts movement within the Safaricom network in coordination with SPMS provider and Supply Chain Management (SCM)/ logistics teams.
- Proactive identification and re-use of decommissioned and recovered equipment as network spare parts.
- Ensure timely delivery and availability of the Safaricom network spare parts to the right warehouses and pick-up & drop-off depots
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