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Bolton White Hotels & Apartments

CLOSED

Banquet Coordinator

Abuja, Nigeria

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Banquet Coordinator

Closing: Mar 20, 2024

This position has expired

Published: Mar 5, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

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  • Preparation of BEO- Banquet Event Orders and responsible for ensuring they are issued and distributed in a timely fashion.
  • Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately.
  • Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel.
  • Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling.
  • Monitor all correspondence to ensure it meets with Hotel policy and procedures.
  • Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up.
  • Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs.
  • Tour, inspect, and monitor banquet rooms and presentations.
  • Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs.
  • Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
  • Ensure accurate follow-up and communication both internally and to the guest/client.
  • Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings.
  • Ensure that all accounts are properly updated in the banqueting system.
  • Ensure there are enough sales kits available for any customer visit.
  • Ensure feedback received from the host/guests is passed on to all departments.
  • Ensure a positive working relationship between all departments.
  • Able to generate various reports from Banqueting systems and Excel to track group and event revenue etc.
  • Arrange and manage familiarization / educational trips in line with business needs.
  • Attending various trade shows and assigned sales trips with accurate follow-up reports.
  • Follow up with the Sales Manager to obtain/confirm all event-related information promptly.
  • Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done promptly.
  • Maintain up-to-date activity and rate information for each account on the banqueting system.
  • Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
  • Participate in daily business review meetings, sales meetings, and management meetings.
  • Any other job related to banqueting assigned by the management.

How to Apply
Interested and qualified candidates should send their CV and Photograph to: the provided email address using the Job Title as the subject of the mail.

Responsibilities
  • Preparation of BEO- Banquet Event Orders and responsible for ensuring they are issued and distributed in a timely fashion.
  • Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately.
  • Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel.
  • Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling.
  • Monitor all correspondence to ensure it meets with Hotel policy and procedures.
  • Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up.
  • Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs.
  • Tour, inspect, and monitor banquet rooms and presentations.
  • Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs.
  • Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
  • Ensure accurate follow-up and communication both internally and to the guest/client.
  • Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings.
  • Ensure that all accounts are properly updated in the banqueting system.
  • Ensure there are enough sales kits available for any customer visit.
  • Ensure feedback received from the host/guests is passed on to all departments.
  • Ensure a positive working relationship between all departments.
  • Able to generate various reports from Banqueting systems and Excel to track group and event revenue etc.
  • Arrange and manage familiarization / educational trips in line with business needs.
  • Attending various trade shows and assigned sales trips with accurate follow-up reports.
  • Follow up with the Sales Manager to obtain/confirm all event-related information promptly.
  • Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done promptly.
  • Maintain up-to-date activity and rate information for each account on the banqueting system.
  • Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
  • Participate in daily business review meetings, sales meetings, and management meetings.
  • Any other job related to banqueting assigned by the management.

How to Apply
Interested and qualified candidates should send their CV and Photograph to: the provided email address using the Job Title as the subject of the mail.

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