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Sports, beauty, wellbeing jobs in Lagos, Nigeria
3
jobs
Elvaridah
Salon Coordinator
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Afconrecruit Limited
CLOSEDSpa Manager
Lagos, Nigeria
Closing: Jul 30, 2024
3 days remainingPublished: Jul 23, 2024 (4 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Qualifications and Skills
- High school Diploma or equivalent; additional certification in beauty or business management is a plus.
- Proven experience as a Salon Manager or in a similar role within the beauty industry.
- Strong leadership and team management skills.
- Excellent customer service and interpersonal skills.
- Proficiency in salon management software and basic accounting.
- Knowledge of beauty industry trends and best practices.
- Ability to multitask and manage time effectively.
Responsibilities
Qualifications and Skills
- High school Diploma or equivalent; additional certification in beauty or business management is a plus.
- Proven experience as a Salon Manager or in a similar role within the beauty industry.
- Strong leadership and team management skills.
- Excellent customer service and interpersonal skills.
- Proficiency in salon management software and basic accounting.
- Knowledge of beauty industry trends and best practices.
- Ability to multitask and manage time effectively.
Job Summary
- The Salon Coordinator will be responsible for overseeing the daily operations of the salon, managing staff, ensuring high levels of customer satisfaction, and driving business growth.
- The ideal candidate will have a passion for the beauty industry, excellent leadership skills, and a strong background in salon management.
Key Duties
Coordination and Administrative Duties:
- Ensure client records are updated and accurately maintained.
- Coordinate stylist schedules to optimize appointment bookings.
- Manage inventory of retail products and salon supplies, including ordering and restocking as needed.
- Assist in maintaining a clean and welcoming environment throughout the salon.
Reception and Customer Service:
- Greet clients warmly and professionally as they enter the salon.
- Answer phone calls, respond to emails, and handle client inquiries promptly.
- Schedule and confirm appointments using the salon’s booking system.
- Provide information about salon services, pricing, and promotions to clients.
- Handle client check-ins and check-outs, including processing payments and managing the cash register.
Sales and Promotion:
- Promote salon services and products to clients, encouraging sales and repeat visits.
- Assist with marketing efforts, such as social media updates and promotional events.
- Track and report on sales and client feedback to help improve salon services.
Team Support:
- Assist salon staff with administrative tasks as needed.
- Communicate effectively with the salon team to ensure a seamless client experience.
- Handle any client complaints or issues with professionalism and escalate to the salon manager when necessary.
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