Application Manager–Microsoft Dynamics CRM & Support

Requirements

• Experience with Power BI, Power Apps, or Power Automate.

• Understanding of ITIL practices and application governance.

• 3–7+ years of experience working with Microsoft Dynamics CRM / Dynamics 365.

• Microsoft Dynamics certifications (preferred): o PL-200: Power Platform Functional Consultant o PL-400: Power Platform Developer

• Strong proficiency in C# and .NET framework for backend development (plugins and custom workflows).

• Solid experience with JavaScript and/or TypeScript for client-side customization and form scripting.

• Working knowledge of XrmToolBox and Power Fx for low-code development within Power Apps.

• Hands-on experience with Dynamics 365 CRM SDK and development tools.

• Design, develop, and customize Microsoft Dynamics 365 CRM solutions based on business requirements.

• Develop plugins using C# and .NET framework.

• Create and maintain custom workflows, actions, and business logic.

• Write and maintain client-side scripts using JavaScript or TypeScript.

• Build and manage web resources within Dynamics 365.

• Customize entities, fields, forms, views, and relationships in Dataverse.

• Develop and extend model-driven applications and custom pages.

• Implement business process flows and automation.

• Integrate Dynamics 365 CRM with external systems using REST and SOAP APIs.

• Develop and consume Web API and OData services.

• Build and maintain integrations using Azure services such as Logic Apps, Functions, and Service Bus.

• Develop Power Platform solutions including Power Automate flows and Power Apps.