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Information technology, software development, data Jobs in Nigeria

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Makintouch Consulting

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Cyber Security Trainer

Lagos, Nigeria

Fuzu Exclusive

Service Delivery & Systems Analyst - Abuja

Closing: Jun 9, 2022

23 days remaining

Published: May 12, 2022 (5 days ago)

Job Requirements

Education:

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Work experience:

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Job Summary

Contract Type:

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We expect your passion for technologies and your ability to work on issues where analysis of situations or data requires review or relevant factors. you will be responsible for leading the development/testing of applications, which may include end-to-end ownership of the software stack.

Your demonstrated ability to consistently achieve this while building and leading effective teams and diversifying your own knowledge in the areas broader than your programs/assignments will define success in this role.


Responsibilities
We expect your passion for technologies and your ability to work on issues where analysis of situations or data requires review or relevant factors. you will be responsible for leading the development/testing of applications, which may include end-to-end ownership of the software stack.

Your demonstrated ability to consistently achieve this while building and leading effective teams and diversifying your own knowledge in the areas broader than your programs/assignments will define success in this role.


  • Plan

    & execute the requirements for the complete fulfillment of any product
  • configuration/integration work assigned.
  • Provide

    support for pre-sales activities including research and studies in order to
  • win business targets.
  •  Provide

    Pre-Sales, Implementation, and Technical Support for all IP Based services
  • including IP Telephony.
  • Provide

    timely Problem-to-Resolution of all IP-based protocols including those for
  • iGP and eGP, MPLS,
  •  NAT/PAT,

    IP/VPN (GRE/IPSec), Loop prevention, L2/L3 TShoot, ACL, AAA/TACACS, SVI,
  • wireless (802.11 a/b/g/n/e), etc. 
  • Provide

    support when interfacing with network carriers and ISPs in LAN/WAN scenarios.
  • Plan,

    Implement & Support Linux/Windows OS Servers including Virtualization
  • & Cloud Computing (VMware / Hyper-V) Systems.
  • Implement

    best practices for scalability, supportability, ease of maintenance, and
  • system performance
  • Plan,

    Implement & Support all LAN/WAN infrastructure, Mobile/Wireless IP
  • networks, BYOD's & IOT's.
  • Provide

    Tier 1/2/3 Support for Co-location, Airport Management Systems, Customer
  • Backup/Backend Networks, and ISP/Carrier support services as required. 
  • Provide

    timely on-site and remote support to all Airport Management Systems including
  • CUTE/CUPPS/CUSS Systems.
  • Provide

    accurate reporting of ticket incidents, service requests & change
  • procedures to all Airport Management Systems including CUTE/CUPPS/CUSS Systems in accordance with international best practices.
  • Develop,

    analyse, prioritize, and organize requirement specifications, automation,
  • data mapping, diagrams, and flowcharts for developers
  • Provide

    expert recommendations on the design, integration, testing, and/or delivery of
  • all Airport Management Solution devices and related IT assets.
  • Provide

    follow-up on escalations and resolve all Open Incidents, Service Requests
  • & Change Procedures ensuring zero tolerance within a given timescale.
  • Conduct

    routine preventive maintenance/updates/upgrades as required to all ICT Assets
  • under the responsibility of the company.
  • Maintenance

    of an accurate WIKI, audits/assessments, service changes, and technical
  • documentation of duty processes, support resolutions, and procedures used.
  • Provide

    E2E technical understanding, knowledge sharing, and collaboration
  • skills. 
  • Execute

    leadership to technicians/CSA's in matters of customer and employee
  • satisfaction, adding value to the business, quality of work, and operational efficiency
  • Maintains

    a strong, positive and collaborative relationship with all interfaces even in
  • stressful situations.
  • Ensure

    Compliance with work health and safety matters at all times.
  • Conducts

    and/or attends regular meetings/ training programs to ensure optimal Service
  • Improvements are communicated effectively to team units & other targeted users.
  • Perform

    other duties as assigned by your supervisor/line manager.

  • Academic Qualification


    • Minimum of a first degree in computer science, management information systems, or information technology.



    Experience

    • 3 - 5 years of work experience



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