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Information technology, software development, data Jobs in Nigeria

125

jobs

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Mindrift

Junior Data Annotation Specialist - Freelance AI Tutor (Remote)

Lagos, Nigeria

IT Support Officer

Closing: Jun 15, 2024

19 days remaining

Published: May 27, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements

  • Bachelor's Degree or equivalent in Computer Science, Information Technology, or Management Information Systems.
  • Ability to work a flexible schedule, which may include after hours and weekend support.
  • Strong verbal and written communication.
  • Excellent analytical and problem-solving skills & customer-service skills.
  • Ability to work well in teams.
  • Strong work ethic and attention to detail.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Hybrid work
  • Paid Time Off
Responsibilities

Requirements

  • Bachelor's Degree or equivalent in Computer Science, Information Technology, or Management Information Systems.
  • Ability to work a flexible schedule, which may include after hours and weekend support.
  • Strong verbal and written communication.
  • Excellent analytical and problem-solving skills & customer-service skills.
  • Ability to work well in teams.
  • Strong work ethic and attention to detail.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Hybrid work
  • Paid Time Off


User Support:

  • Assist in performing hardware (switches, Routers, printers, laptops, Screens etc)
  • Software (Microsoft Office, Xcally, Anydesk, Slack etc) installation procedures
  • Perform software configuration on stand-alone computers and laptops
  • Provide support in diagnosing hardware and software issues and troubleshooting activities
  • Lay cables and wires for networks and ensure that they are in good working order

Training and Documentation:

  • Provide support in setting up end-user training activities
  • Provide users with ongoing assistance in their information technology problems
  • Handle IT-related documentation and make sure that all IT supplies are available
  • Assist in hardware and software inventory management
  • Document all processes in reference manuals for training and guidance

Maintenance:

  • Troubleshoot equipment such as printers and scanners and other peripherals
  • Take 1st level user support requests and take measures to fulfill requests
    • Connectivity checks/ Physical checks
    • Basic system Configuration settings
  • Handle periodic maintenance of hardware and software further

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