Associate Product Manager

• Associate's degree, OND, Diploma, or equivalent practical experience.
• Experience managing the development of internal applications and tools, stakeholder management and e-commerce website management skills.
• Customer service, client facing, and/or help desk experience.

Preferred Qualifications:

• Bachelor’s Degree in relevant STEM field (e.g. Information Systems, Information Technology, Applied Networking, System Administration).
• Completion of a relevant technical certification (e.g., Grow with Google, IT Support Certificate or other comparable certifications).
• Work experience, including working with development team to ship applications, stakeholder management, e-commerce website management.
• Ability to adjust quickly to changing priorities and make quick decisions with limited information.
• Effective organizational, communication, leadership, and teamwork/collaboration skills, and passion for new technology and commitment to learning new skills.
• Basic understanding of HTML and CSS
• Good SQL skills
• Understanding of how to interface with API.

• Associate's degree, OND, Diploma, or equivalent practical experience.
• Experience managing the development of internal applications and tools, stakeholder management and e-commerce website management skills.
• Customer service, client facing, and/or help desk experience.

Preferred Qualifications:

• Bachelor’s Degree in relevant STEM field (e.g. Information Systems, Information Technology, Applied Networking, System Administration).
• Completion of a relevant technical certification (e.g., Grow with Google, IT Support Certificate or other comparable certifications).
• Work experience, including working with development team to ship applications, stakeholder management, e-commerce website management.
• Ability to adjust quickly to changing priorities and make quick decisions with limited information.
• Effective organizational, communication, leadership, and teamwork/collaboration skills, and passion for new technology and commitment to learning new skills.
• Basic understanding of HTML and CSS
• Good SQL skills
• Understanding of how to interface with API.

Duties
Define the vision:

• Communicate with stakeholders to understand business objectives
• Create a road map
• Keep product in line with business goals.

Prioritize needs:

• Consider needs and objectives of stakeholders
• Juggle scope and time to prioritize projects.

Manage the product backlog:

• Create a list of backlog items
• Prioritize items based on overall strategy
• Map out dependencies.

Oversee development stages:

• Contribute to the planning, execution and review of each sprint
• Work with team to refine and improve the development process
• Monitor and report on users’ reactions after launching
• Create support and training documents for internal and external users.

Anticipate business needs:

• Understand and anticipate business needs to manage the development process
• Have deep knowledge of the market
• Create customer journey maps
• Suggest product enhancements to improve user experience.

Act as primary liaison:

• Gain buy-in from stakeholders
• Deliver clear instructions to the developers.

Evaluate product progress:

• Is accountable for each stage of the development process and final process
• Inspect and evaluate product process through each iteration
• Determine whether the final project is acceptable.