PalmPay

Financial Services

POS Repair Technician.

Job details

Contract Type

Description

The POS Repair Technician is a highly skilled technical professional responsible for diagnosing, repairing, and restoring Point-of-Sale terminals with complex hardware faults. This role focuses primarily on advanced motherboard-level repairs, particularly POS terminals that fail to power on or exhibit critical electronic malfunctions beyond routine repairs. The specialist serves as a technical escalation point for unresolved POS issues and ensures high repair quality standards and minimal device re-repair rates.

Responsibilities
  • Diagnose and repair complex POS terminal hardware issues, with a strong focus on motherboard-level faults.
  • Advanced troubleshooting skills for non-power, short-circuit, intermittent hardware faults, IC components, CPU, memory, and peripheral interfaces.
  • Perform advanced electronic repairs such as component replacement, soldering, rework, and circuit-level fault isolation.
  • Analyze repeated or unresolved repair cases and provide permanent corrective solutions.
  • Conduct root cause analysis on failed POS units to prevent recurring faults and improve repair processes.
  • Ensure all repaired POS terminals meet defined quality assurance and performance standards before release.
  • Maintain accurate repair documentation, including fault diagnosis, repair actions taken, and test results.
  • Support quality control teams by providing technical clarification on complex repair outcomes.
  • Provide technical guidance and mentorship to junior POS repair engineers when required.

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