Team Lead, Public Sector

Qualifications & Skills:

• Minimum of a first degree in any discipline (additional qualifications are an advantage).
  
• Minimum of 7 years and above cognate experience, preferably in the public sector, commercial, or corporate banking.
  
• Professional certification (CIBN) is desirable.
  
• Strong sales, relationship management, and stakeholder engagement experience.
  
• Digitally savvy with strong analytical and problem‑solving skills.
  
• Proven ability to work effectively within a team and support team leadership objectives.
  

Strategy & Business Development

• Support the implementation of the Bank’s public sector business strategy within the South Bank.
  
• Identify and develop business opportunities across MDAs, government agencies, and public institutions.
  
• Drive deposit mobilization and growth of public sector funds.
  
• Support the structuring and execution of lending and financing solutions for public sector clients.
  

Relationship Management

• Manage and deepen relationships with assigned public sector clients and stakeholders.
  
• Support senior management in engagements with key government decision‑makers.
  
• Ensure retention, growth, and profitability of public sector accounts.
  
• Serve as a point of escalation for relationship and service‑related matters.
  

Risk & Compliance Management

• Ensure compliance with CBN guidelines and internal policies governing public sector funds.
  
• Support effective credit risk management and proper documentation of all transactions.
  
• Collaborate with Risk, Compliance, Operations, and Internal Audit teams.
  
• Ensure timely resolution of audit, regulatory, and operational issues.
  

Leadership & People Management

• Supervise, coach, and support Public Sector Relationship Managers.
  
• Monitor team performance against agreed KPIs and targets.
  
• Provide guidance on account management and business origination.
  

Customer Service Excellence

• Ensure consistent delivery of high‑quality service to public sector clients.
  
• Drive digital adoption and efficient service delivery channels.
  
• Oversee resolution of escalated client issues in a timely manner.