Technical Officer, Quality Improvement

Qualifications and Requirements:

• Bachelor’s degree in Nursing, Midwifery, Public Health, Community Health, or a related field .
  
• At least 4 years of experience supporting MNCH, Nutrition, PHC, or HIV programs.
  
• Familiarity with Nigeria PHC systems and community structures preferred.
  
• Experience with data management, monitoring and evaluation tools or facility registers is highly desirable.
  
• Strong background in District health information systems (DHIS2), including data entry, management, reporting, and basic system administration.
  
• Prior work experience in a non-governmental organization (NGO) or government agency, preferably within public health, development, or health systems strengthening programs is an advantage.
  

Technical Support:

• Provide day‑to‑day technical support for MNCH/N implementation across PHC facilities and community platforms.
  
• Support rollout of high‑impact MNCH/N interventions (ANC, PNC, newborn care, nutrition screening, breastfeeding support, referral systems).
  
• Strengthen integration of MNCH/N services within PHC systems, ensuring alignment with state priorities and national guidelines.
  

Quality Improvement & PHC Integration:

• Support QI cycles, including identification of service delivery gaps, root cause analysis, and implementation of corrective actions.
  
• Participate in joint supportive supervision with PHC teams, documenting gaps and improvements.
  
• Ensure correct use of clinical and nutrition protocols during service delivery.
  

Monitoring, Evaluation & Learning:

• Support data collection, validation, and timely reporting across MNCH/N indicators.
  
• Conduct routine data quality checks and maintain updated registers, summary forms, and electronic reporting tools.
  
• Participate in review meetings, data analysis sessions, and contribute to learning briefs and evidence generation.
  

Stakeholder Coordination & Community Engagement:

• Collaborate with PHC staff, community health workers, ward development committees, and partners to drive uptake of MNCH/N services.
  
• Support community-based outreach, demand creation, and referral coordination.
  
• Contribute to training, mentorship, and capacity-strengthening efforts for facility and community-level teams.
  
• Perform other duties as assigned, consistent with the scope and objectives of the role.