2 Relationship Managers Home Loans

• The Relationship Manager Home Loans is accountable for the growth of the Bank’s Mortgage business through sales, service and retention of a specified portfolio and ensure portfolio quality in line with the Department’s targets and the Bank policies.

• He/she will offer mortgage customers banking and financial advisory services to achieve sales performance against targets, examine growth opportunities, enable sales improvements & product mix development

• A Honors degree in Finance, Commerce, Business Administration, Economics, Statistics, Management or any relevant field.

• Possession of a Certified banking qualification or master’s degree in a relevant field would be an added advantage.

• Relevant practical training in business growth in the financial services sector

• Must have critical thinking, analytical, attention to detail and problem-solving skills.

• Good communication skills both verbal & written

• A minimum of 3 years’ experience in a Banking or similar environment

• Must have a good understanding about consumer banking product features, pricing, benefits, positioning, design, and promotions.

• Advanced, computer literacy, numerical skills, and statistical skills.

• Interpersonal relationship skills, Assertive, “self-starter” personality that is energetic and a natural net worker.

• Team player, ability to work under pressure and in position to exercise excellent judgment.

Interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees not later than Thursday, 28th March 2024 by 5:00pm to:

Chief Human Resources Officer

Housing Finance Bank

Investment House

4 Wampewo Avenue, Kololo

Please take note that all applications should be sent by email to [email protected]. 

DO NOT HAND DELIVER YOUR APPLICATION.

• The Relationship Manager Home Loans is accountable for the growth of the Bank’s Mortgage business through sales, service and retention of a specified portfolio and ensure portfolio quality in line with the Department’s targets and the Bank policies.

• He/she will offer mortgage customers banking and financial advisory services to achieve sales performance against targets, examine growth opportunities, enable sales improvements & product mix development

• A Honors degree in Finance, Commerce, Business Administration, Economics, Statistics, Management or any relevant field.

• Possession of a Certified banking qualification or master’s degree in a relevant field would be an added advantage.

• Relevant practical training in business growth in the financial services sector

• Must have critical thinking, analytical, attention to detail and problem-solving skills.

• Good communication skills both verbal & written

• A minimum of 3 years’ experience in a Banking or similar environment

• Must have a good understanding about consumer banking product features, pricing, benefits, positioning, design, and promotions.

• Advanced, computer literacy, numerical skills, and statistical skills.

• Interpersonal relationship skills, Assertive, “self-starter” personality that is energetic and a natural net worker.

• Team player, ability to work under pressure and in position to exercise excellent judgment.

Interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees not later than Thursday, 28th March 2024 by 5:00pm to:

Chief Human Resources Officer

Housing Finance Bank

Investment House

4 Wampewo Avenue, Kololo

Please take note that all applications should be sent by email to [email protected]. 

DO NOT HAND DELIVER YOUR APPLICATION.

• Maintain relationships with customers and ensure that services delivered meet client expectations.

• Assess credit requests in conjunction with the credit department in line with the banks credit standards, policies, procedures, and practices and recommend action to the credit department and committee.

• Initiate and coordinate development of action plans to penetrate new markets.

• Perform, promote, and maintain the highest standards of customer service in order to maximize returns from exist from existing relationships.

• Develop and implement business growth strategies as necessary to maximize consumer banking profitable sales of all bank products & services. This will include developing direct customer contact and relationships with the segment account holders.

• Carry out sales visits to existing & potential top clients, identify sales leads, and report on your home loan portfolio.

• Handle customer queries and complaints and resolve them in a timely manner and escalate any unresolved queries in in line with the Customer Service Charter`

• Any other duty as maybe assigned by the bank

Financial Responsibility

• Responsible for Home Loans sales & financial targets as will be agreed using different parameters esp. on customer numbers, Liabilities, Assets, and revenue growth.

• Responsible for controlling costs to within agreed Sales budget.