Branch Sales Coordinator - Yumbe

• Bachelor’s degree in sales, marketing or a business-related field from a recognized institution.

• Knowledge of customer service principles

• At least five years relevant work experience, three of which must be in a managerial position.

• Knowledge of Office Administration.

Job application procedure

• Bachelor’s degree in sales, marketing or a business-related field from a recognized institution.

• Knowledge of customer service principles

• At least five years relevant work experience, three of which must be in a managerial position.

• Knowledge of Office Administration.

Job application procedure

• Develop and implement strategies for the achievement of the branch portfolio quality target.

• Oversee and manage the recruitment of the required sales team as per the branch targets.

• Develop and implement staff retention strategies.

• Supervise and support regular training of the team in the branch on all processes.

• Develop and implement marketing strategies for the various teams aimed at assisting them to achieve their set targets.

• Supervise the branch staff to achieve their individual targets month on month on sales and portfolio quality.

• To lead the branch loans committee in timely appraisal and approval of all loans created by the team for compliance in line with product policies and procedures stipulated by the company.

• To enforce a zero tolerance to fraud culture at the branch.

• To maintain high standards of customer satisfaction in line with the company's customer service charter.

• Ensure discipline is maintained in the branch in alignment with the company values.