Manufacturing
Description
Minimum Requirements:
Min. of B.Sc./HND in Administration, Finance or any related discipline
2 - 3 years in Administration
Strong working knowledge of SAP S4Hana ERP
Basic to Intermediate knowledge in Microsoft Excel is compulsory
Responsibilities
Forward customer statements for reconciliation purposes on a monthly or need base
Generate and Share Aging reports daily from SAP S4Hana with internal stakeholders (sales, credit, CIC, finance, etc)
Manage credit portfolio of Distributors within assigned region
Customer account review on payment/empties postings, with Sales orders release (Backup) on request
Identify gaps in payment patterns of my key distributors and propose action to avert them
Customer weekly/monthly account reconciliation
Customer complaints/dispute handling and resolutions
Payment plan review and negotiation
Daily cash collection via phone, emails, or written contact with customers
Liaise with GCC to ensure prompt customer payment postings
Provide daily, weekly, or monthly account outstanding balance updates to key distributors
Ensure Debit and Credit Notes Posting on customers' accounts regularly
Track Customers on rehabilitation and align with the revenue team on any deduction where necessary, based on agreed terms
Monitor Customers with Cash Terms on debit and send daily report
Supervise Credit Team Members and ensure adherence to policy
Recommend Credit Limit adjustment to Credit Manager and GCC team
Supporting legal recovery by collaborating with sales, legal, and GCC teams on actioned recovery steps
Review of Customer account creation following necessary documentation and procedures with GCC
Block, Unblock, Approve, and Reject tasks on the SAP platform daily
PFBD Tracking by collaborating with the GCC team
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