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Ecosystem Coordinator - Wakiso

Closing: Mar 29, 2024

This position has expired

Published: Mar 15, 2024 (2 months ago)

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Job Summary

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The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first line non-technical questions that they may have. You and your team will also visit ecosystems across the country to do regular in-person check ups with actors.


Requirements

• Based in Wakiso District, Uganda (mandatory)

• A degree or relevant working experience in a similar field.

• Experience in Mental Health, HIV, Sexual Reproductive Health (SRH) programming, whether in clinical or program settings.

• 2-3 years of working experience in a similar area.

• You are approachable and work well in a team.


Responsibilities
The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first line non-technical questions that they may have. You and your team will also visit ecosystems across the country to do regular in-person check ups with actors.


Requirements

• Based in Wakiso District, Uganda (mandatory)

• A degree or relevant working experience in a similar field.

• Experience in Mental Health, HIV, Sexual Reproductive Health (SRH) programming, whether in clinical or program settings.

• 2-3 years of working experience in a similar area.

• You are approachable and work well in a team.


• Responding to questions asked by actors across ecosystems via phone, internet and other sources. You'll solve any issues within your capabilities and escalate any other issues to the right internal team.

• Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues.

• Coordinating activities with other field teams to ensure that work runs smoothly and effectively.

• Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures.

• Mapping and setting up new Tiko ecosystems and finding and contracting all new actors


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