Officer, Records Quality Assurance

Qualifications

• Bachelor’s Degree in Records Management or Library Science from a Recognised University
  
• At least 2 years working experience in records and archives operations.
  
• Knowledge of records, archives or library management principles and practices.
  
• Experience of using MS Office applications and the use of electronic document and records management systems.
  
• Data capture.
  
• Working in a busy office environment.
  
• Understand records management regulatory environment.
  
• Good knowledge of electronic records and document management systems.
  

• Provide level 1 support in the maintenance of the Electronic Records Systems (EDMS & PDMS) to ensure system availability and performance through basic trouble shooting, and where necessary, escalation, follow up and closure of any system anomalies
  
• Implement data management protocols for Bank records to facilitate the creation of new records through the administration and control of the File Trail master-list and Barcode data-base; i.e. ensure availability of appropriate meta-data to facilitate effective and functional indexing of records
  
• Generate both custom and standards reports to respond to any information requirements by management on matters of records management.
  
• Ensure proper configuration and functionality of the Radio Frequency Identification System (RFID) through regular tests and closure of any system performance issues.
  
• Implement quality assurance procedures to ensure documents are captured in EDMS and PDMS against the correct and matching meta-data, and with no duplications.
  
• Implementation / compliance with the records management policies and procedures.