Definition: Healthcare compliance can be defined as the ongoing process of meeting or exceeding the legal, ethical, and professional standards applicable to a particular healthcare organization or provider. A culture of compliance promotes prevention, detection, and resolution of instances of conduct and service delivery that do not conform to government laws, as well as the private insurance, other health care program requirements, and ethical and business policies.

An effective compliance program for Rocket Health should encompass all areas of regulation that are applicable to the practice and running of a telehealth center, laboratory, pharmacy, or clinic; all coupled with last-mile laboratory, pharmacy services as well as clinics. Additional considerations for the compliance team will be in the areas of occupational safety, data security, privacy, and confidentiality, as well as other employment regulations/laws in the country of operation.

The compliance department at Rocket health will be uniquely designed to fit the operational requirements of the integrated nature of the business as well as the aspirational and growth the trajectory for the years to come.

Job Purpose:

The compliance officer’s main responsibilities will be centered on (1) developing and (2) implementing Rocket health’s compliance program.

Definition: Healthcare compliance can be defined as the ongoing process of meeting or exceeding the legal, ethical, and professional standards applicable to a particular healthcare organization or provider. A culture of compliance promotes prevention, detection, and resolution of instances of conduct and service delivery that do not conform to government laws, as well as the private insurance, other health care program requirements, and ethical and business policies.

An effective compliance program for Rocket Health should encompass all areas of regulation that are applicable to the practice and running of a telehealth center, laboratory, pharmacy, or clinic; all coupled with last-mile laboratory, pharmacy services as well as clinics. Additional considerations for the compliance team will be in the areas of occupational safety, data security, privacy, and confidentiality, as well as other employment regulations/laws in the country of operation.

The compliance department at Rocket health will be uniquely designed to fit the operational requirements of the integrated nature of the business as well as the aspirational and growth the trajectory for the years to come.

Job Purpose:

The compliance officer’s main responsibilities will be centered on (1) developing and (2) implementing Rocket health’s compliance program.

1. The compliance officer will be responsible for the development of the overall Rocket Health compliance strategy. After the performance of a baseline assessment, the compliance officer will draft the formal compliance program documents.
   
2. The compliance officer will review all relevant documents, perform, and coordinate an organization-wide audit, and review all areas of possible and potential non-compliance within the organization.
   
3. The compliance officer will distribute the documentation of the compliance program/strategy among the relevant department or team leads.
   
4. The compliance officer will be responsible for periodically reviewing and updating the compliance program, and for dissemination of any changes to the employees and agents of the organization.
   
5. The compliance officer will be responsible for developing, coordinating, and/conducting the necessary training programs for all members of the organization. The initial training will include complete education and orientation regarding the Rocket health compliance program.
   
6. The compliance officer will be responsible for auditing the training records that are to be maintained by the organization as an element of compliance.
   
7. The compliance officer is responsible for conducting and/or coordinating internal and external compliance audits. This is to ensure that all areas of the corporate compliance program are being adhered to. This will include audits of the human resources department; telehealth center, laboratory, pharmacy, clinic, and field delivery. The compliance officer will also coordinate and/or audit the training and reporting elements of all the regulatory compliance manuals.
   
8. The compliance officer will coordinate and/or develop policies and programs for reporting noncompliance issues. This will include developing a reporting system for all persons associated with the Rocket Health service delivery to utilize whenever necessary to inform the compliance officer of potential non-compliance issues.
   
9. The compliance officer will perform and/or coordinate all investigations of deficiencies resulting from the reporting system or identified through periodic assessments.
   
10. The compliance officer will initiate and/or coordinate corrective and preventive action for areas of non-compliance as identified in the periodic audits and/or through the reporting system.
    
11. The compliance officer will be responsible for maintaining a file of all areas of the compliance plan. This will include documentation of the initial baseline audit, the periodic compliance audits, training of personnel and agents of the practice, results of screening of individuals, any reports of suspected or actual non-compliance, all reports of investigations, and all reports of corrective action taken after the investigation has been completed.
    
12. The compliance officer will report regularly to the department managers or senior management.
    
13. The compliance officer will develop a budget necessary to perform all of the compliance duties including items such as training for the staff, compliance officers/assistants, and the compliance committee.
    
14. Performs any other appropriate tasks assigned from time to time-related to the position.
    

• BSc/BA in law, finance, business administration or related field
  
• Demonstrated experience in QA and (or) compliance management coupled with any education background is preferred.
  
• Certified compliance professional is a plus.
  
• Knowledge of the healthcare industry’s standards and regulations.
  
• Knowledge of the telehealth standards and regulations.
  

● Tech savvy with proficiency in Microsoft Office Suite, Google Drive or related software.